amie browne

Service Manager

Location 15h@2xPhiladelphia, PA

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Work Experience
  • Service Manager

    Mad Mex - Willow GrovePhiladelphia, PA, US
    Jan. 2017 to Present (4 months)

    See Details

    Role & Tasks:

    Scheduling, opening, closing, dealing with guest complaints, labor control

  • Bar Manager

    Krueger's Tavern
    May. 2015 to Present (2 years)
  • Administrative Assistant

    Krueger's TavernCincinnati, OH, US
    May. 2015 to Present (2 years)

    See Details

    Role & Tasks:

    Filing, scheduling, staples orders

  • Bar Manager

    Kruegers Tavern
    May. 2015 to Present (2 years)

    See Details

    Role & Tasks:

    Liquor and wine orders, beer orders, adjusting par levels, meeting with reps around the city, staff scheduling

  • Bar Manager

    Krueger's Tavern
  • Madmex Mexican Grill
  • FOH Manager

    Mad Mex Wynnewood
  • Host / Hostess

    Kruegers Tavern
    May. 2015 to Oct. 2015 (5 months)
  • Sociology
    Mount Saint Joseph University
    Aug. 2011 to May. 2016

    See Details

    Sociology with a minor in Gerontology Degree • GPA: 3.0

  • Purcell Marian High School

On-site Special Events

Ordering / Purchasing

Ordering / Receiving



Food Budgeting

Food Cost Optimization

Staff education / motivation

Ticket Management

Up to 100 covers a night

Up to 200 covers a night


Kitchen Cleaning/Sanitation

Up to 50 covers a night

Kitchen management

Menu development

Ability To Lift 40+ Lbs


Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Regional Expertise - Italy

Cellar Organization

Classic Wine Service Knowledge

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Food & Wine Pairings

Glassware Knowledge

Wine Buying


Wine Knowledge

Wine Ordering

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge


Profit And Loss

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation



Over 300 covers a night


Enforcement Of Safety / Sanitation Standards



Food Safety Knowledge

Up to 300 covers a night

Classic Wine Service Knowledge

Staff Management of 20

Cooking , Product quality , guest satisfaction
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