Quesera Tinsley

General Manager

Location 15h@2xLouisville, KY

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Work Experience
  • General Manager

    Mar. 2016 to Present (9 months)

    See Details

    Role & Tasks:

    Making schedules for 50+ employees
    Hiring/Firing
    Controlling Food and Liquor Cost
    Controlling turn over
    Talking to every guest in the building
    Training and developing the staff

  • Head Bartender

    Drakes
    May. 2012 to Jul. 2016 (4 years and 2 months)

    See Details

    Role & Tasks:

    Giving 100% guest Satisfaction
    Controlling Liquor cost
    Properly making cocktails for guest and servers
    Making each guest experience great
    Having fun and developing regulars

    I was also an Hourly Manager and had to run shifts

Skills

On-site Special Events

Chopping

Ordering / Purchasing

Ordering / Receiving

Over 300 covers a night

Dough Making / Portioning

Pizza Cooking

Equipment Maintenance

Portioning

Expediting

Receiving/Organizing

Food / Beverage Pairing

Scheduling

Food Budgeting

Food Cost Optimization

Food Safety Knowledge

Staff education / motivation

Ticket Management

Gluten Free

Grilling

Up to 200 covers a night

Inventory

Kitchen Cleaning/Sanitation

Kitchen management

Wok Skills

Staff Education / Motivation

Time Management

Ability To Lift 40+ Lbs

Pricing

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Cellar Organization

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Glassware Knowledge

Wine Buying

Inventory

Wine Knowledge

Wine Ordering

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 75

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Accounting / Bookkeeping

Payroll

Budgeting

Profit And Loss

Business Management

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Marketing / PR

Web Maintenance

Merchandising

Writing

Microsoft Office

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