Victoria Walters

Front of House Manager

Location 15h@2xChicago, Illinois

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Work Experience
  • Front of House Manager

    Chicago Shakespeare Theater
    Jan. 2004 to Present (12 years and 9 months)

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    Role & Tasks:

    Served as Audience Services Manager and Front of House Coordinator to a full scale Professional Theatre House. Duties included all elements of Customer Service with Patrons for all performances and production. Training and scheduleing ushers and volunteer, providing excellent customer service and coordinating weekly schedules and order.

  • Steppenwolf Theatre Company
  • Mentors Empowered to Suceed

    Central States SER
  • Server

    Flirty CupcakesChicago, IL, US
    Dec. 2015 to Oct. 2016 (10 months)

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    Role & Tasks:

    Served as FOH Bartista and Bar Back for a busy bakery in Lincoln Square. Duties included all forms of customer service, general housekeeping and stock of weekly supplies and inventory, managing schedules and facilitating all orders, deliveries, special events coordination and facilitation of all parties, and general food prep and drink making.

  • Catering Manager

    Fortnightly of Chicago
    Aug. 2003 to Feb. 2016 (12 years and 6 months)

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    Role & Tasks:

    Served as a house staff person to a Private Ladies Club in downtown Chicago. Served as a waitress/server, Catering manager, house person, and event coordinator for over a decade. Duties inclueded fine dining service, wine selection, events programming and facilitation, organizing and deligating outside catering services, and general on call assistance to all club members and guests.

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