Erin Cummings

Server

Location 15h@2xChicago, IL

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Summary

Energetic server with over 7+ years experience in the hospitality industry. Seasoned leader with a customer service background in a range of different settings. Seeking to apply my professional background, passion for hospitality and knowledge of the Chicago food and beverage scene with a great team that values a guest driven approach.

Energetic server with over 7+ years experience in the hospitality industry. Seasoned leader with a customer service background in a range of different settings. Seeking to apply my professional background, passion for hospitality and knowledge of the Chicago food and beverage scene with a great team that values a guest driven approach.

Work Experience
  • Server

    May. 2017 to Present (6 months)

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    Role & Tasks:

    ● Deliver friendly, efficient and quick service to ensure a pleasant dining experience in an outdoor setting
    ● Establish an enjoyable atmosphere for all guests in a high volume restaurant
    ● Consistently exceed sales expectations
    ● Apply all food, wine and liquor knowledge to accurately inform customers of ingredients in order to
    make menu suggestions and especially addressing all allergies

  • Server

    SteakBarChicago, IL, US
    Oct. 2016 to May. 2017 (7 months)

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    Role & Tasks:

    ● Deliver impeccable service in a upscale dining atmosphere
    ● Maintain detailed knowledge of the menu items in order to drive sales
    ● Present specials, offer information and make suggestions about the menu

  • Server

    Nov. 2011 to Feb. 2015 (3 years and 3 months)

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    Role & Tasks:

    ● Delivered exceptional, friendly and quick service in a high volume restaurant and bar
    ● Answered all questions concerning food, beverage and menu options
    ● Skillfully applied great customer service by anticipating and addressing guests service needs
    ● Suggested and presented all liquors for bottle service

  • Server

    The Green at Grant Park
    Jun. 2010 to Oct. 2012 (2 years and 4 months)

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    Role & Tasks:

    ● Provided excellent customer service in a full service restaurant
    ● Catered to guests in an indoor and outdoor dining environment
    ● Routinely cleaned table linens, settings, glassware and assisted with all closing duties

Skills

Classic Food / Wine Service

Customer service

POS Systems

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Food Safety Knowledge

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