Christine Ama

Inspired long-time pro server looking to take my career to the next level.

Location 15h@2xToronto, Canada Area

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Summary

No matter what direction my life takes, I am always propelled back into restaurants. Naturally I am an avid lover of all things food and drink (who here wouldn’t be, really?) but I also thrive off the action, the sociability and, at the risk of sounding trite, I find it truly rewarding to make people happy. I’ve always been a creative thinker - a w... Read more

No matter what direction my life takes, I am always propelled back into restaurants. Naturally I am an avid lover of all things food and drink (who here wouldn’t be, really?) but I also thrive off the action, the sociability and, at the risk of sounding trite, I find it truly rewarding to make people happy. I’ve always been a creative thinker - a writer, an artist, (I even had a brief stint as an electro pop singer in my mid-20s) so the combination of that with my natural inclination for hospitality has kept me gainfully employed for 15+ years in the industry. I have realized that this is the business for me, and now I’m ready and qualified to take the next step in my career.

My Dream Job is To run my own little BnB or a Cafe/Bar on a beach in Central America.

Work Experience
  • Server

    FlockToronto, Ontario, CA
    Feb. 2016 to Present (10 months)

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    Role & Tasks:

    Fast casual dining with an emphasis on efficiency and multitasking. Requires full table service while also managing high volume take-out and UberEats orders.

  • Senior Server

    TerroniToronto, Ontario, CA
    May. 2013 to Oct. 2016 (3 years and 5 months)

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    Role & Tasks:

    Authentic Southern Italian cuisine in a popular and endlessly busy high-volume space. Fine dining service with a relaxed modern edge. Extensive knowledge of Italian food and wine required.

  • Server

    Alibi RoomVancouver, British Columbia, CA
    Oct. 2010 to Apr. 2013 (2 years and 6 months)

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    Role & Tasks:

    Modern craft beer tavern pouring up to 50 taps of delicious microbrew. Vast and ever-evolving product knowledge required. Extremely busy, high-volume serving gig for a family-run business with a supportive and hardworking staff.

  • Office Assistant

    Cactus Club CafeVancouver, British Columbia, CA
    Nov. 2010 to Jun. 2011 (7 months)

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    Role & Tasks:

    Responsible for daily processing and correction of up to forty server cash-outs for a large corporate restaurant. Major problem-solving skills required. Other duties included invoicing, counting, inputting and depositing large amounts of money.

  • Server

    Fortuna's Feast, Berlin Germany
    Aug. 2009 to Jul. 2010 (11 months)

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    Role & Tasks:

    Casual fine dining service for a cozy alternative private dining club. On and off-site catering for special events such as weddings, birthdays, office and holiday parties.

  • Shift Supervisor

    Burgoo BistroVancouver, British Columbia, CA
    Apr. 2006 to Apr. 2009 (3 years)

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    Role & Tasks:

    Casual fine dining service with a leadership role. Employee training, addressing customer concerns, communication with management and owners, opening and closing cash-out duties and locking up.

  • Server

    Bridges RestaurantVancouver, British Columbia, CA
    Apr. 2007 to Sep. 2007 (5 months)

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    Role & Tasks:

    High volume, high intensity, high heat. 300-seat patio service for a bustling tourist attraction on Granville Island.

  • Bartender

    Piccolo Mondo, Halifax NS
    Apr. 2002 to Aug. 2003 (1 year and 4 months)

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    Role & Tasks:

    Downtown and delicious authentic Italian. Hostess for one summer, promoted to bartender shortly after. Experience making cocktails and keeping detailed inventory of alcohol and other food products.

  • Shift Supervisor

    Perks Coffee, Halifax NS
    Jan. 2000 to May. 2001 (1 year and 4 months)

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    Role & Tasks:

    Leadership role in a busy waterfront tourist area. Delegating tasks, managing conflicts, counting tills and producing daily reads.

Education
  • Fashion Merchandising
    Vancouver Community College
    Jan. 2011 to Jan. 2013

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    Associate Certificate Degree • GPA: Top of Class

    Summary

    Impressively thorough understanding of the Fashion Industry, including Marketing, Merchandising, Promotion, Styling, History and Forecasting.

  • Creative Writing
    Sep. 2003 to Apr. 2007

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    Bachelor of Fine Arts Degree

    Summary

    An immersive 3-year program involving peer-to-peer workshopping as lead by an instructor in genres including Fiction, Non-Fiction, Poetry, Lyrics and Libretto.

  • Microcomputer Business Applications
    CDI College Vancouver
    Jan. 2002 to Jan. 2003

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    Diploma Degree

    Summary

    Office Administration, Computers, Microsoft Office

Skills

Basic Floor Service

Beer Knowledge

Cellar Organization

Classic Wine Service Expertise

Classic Wine Service Knowledge

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Inventory

Wine Knowledge

POS Maintenance

Accounting / Bookkeeping

Payroll

Conflict Resolution

Customer Service

Social Media

Food Safety Knowledge

Staff Education / Motivation

Merchandising

Writing

Microsoft Office

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Certifications & Courses
  • Smart Serve
    Smart Serve Ontario
    Jan. 2013
Organizations & Volunteer Activity
  • Kitchen Assistant

    Sistering Women's Centre
    Volunteer • Nov. 2015 to Dec. 2015

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    Summary
    Food prep for holiday meal for all the ladies in need.
Interests
Writing, hospitality, food and wine, fashion and culture, fine art, design, music, communications, social media, current affairs, politics, travel
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