Thalia Ron

Server

Location 15h@2xQueens, NY

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Work Experience
  • Server

    TGI FridaysNew York, NY, US
    Oct. 2013 to Present (3 years and 2 months)

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    Role & Tasks:

    Delivered exceptional service by greeting and serving customers in a timely, friendly manner
    -Maintained knowledge of current menu items
    -Taking food and drink orders, serving food and drinks, and carrying out patron requests.
    -Describe and up selling food and drinks to customers
    -Check patron identification to ensure that they meet minimum age requirements for consumption of alcoholic beverage.
    -Removing dinnerware from the table in a timely manner
    -Responsible for making our own desserts and delivering it in proper timing to my guest
    -Process payment

  • Server

    Applebees
    Dec. 2011 to Oct. 2013 (1 year and 10 months)

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    Role & Tasks:

    Answered questions regarding the menu
    Raised checks by up-selling/suggestions additional courses
    -expo/ ran food
    -remove dinnerware from the table In a timely manner
    -Process payment

  • Server

    Aug. 2013 to Sep. 2013 (1 month)

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    Role & Tasks:

    It was a seasonal job. Took food and drink orders, serving food and drinks and carrying out guest request
    Learned micros system within a day and had to learn the menu on that one day of training as well

Education
Skills

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Tips Certified

Food & Wine Pairings

POS Maintenance

Classic Food / Wine Service

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Experience in a High Volume Environment

Staff Management of 75

Food / Beverage Pairing

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Languages
Spanish Fluent
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