Amy Schildgen

Bartender

Location 15h@2xChicago, Illinois

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Summary

■ 12+ years experience in management, bar management and hospitality.

■ Proficient in the use of Microsoft Outlook, Word, Excel, Mac and Windows.

■ Vast knowledge of Micros, Aloha, and Two Touch POS systems.

■ Extensive knowledge of craft beer, classic cocktails, whiskey and other spirits.

■ 12+ years experience in management, bar management and hospitality.

■ Proficient in the use of Microsoft Outlook, Word, Excel, Mac and Windows.

■ Vast knowledge of Micros, Aloha, and Two Touch POS systems.

■ Extensive knowledge of craft beer, classic cocktails, whiskey and other spirits.

Work Experience
  • The Continental
  • Bartender

    CelesteChicago, IL, US
    Mar. 2016 to Oct. 2016 (7 months)

    See Details

    Role & Tasks:

    ● Excelled in providing great service in a high volume cocktail bar.

    ● Received extensive training on over 250 classic and new-classic American cocktails.

    ● Helped collaborate with DOGMA group and other industry leaders to create an ever changing and competitive cocktail list.

    ● Leader in sales consecutively and often requested to host private events and buy outs.

    ● Responsible for monthly bar inventory and budget.

    ● Responsible for training and educating all new bar staff on menu, procedures, and systems.

  • General Manager

    Old Oak TapChicago, IL, US
    Feb. 2013 to Jan. 2016 (2 years and 11 months)

    See Details

    Role & Tasks:

    ● Responsible for scheduling and payroll for a team of 30+ employees.

    ● Responsible for engaging in service to maintain and observe functionality of all staff and overall customer experience.

    ● Responsible to recruit, interview and hire team members; take disciplinary action, motivate and train.

    ● Responsible for weekly liquor, dry good, and kitchen inventory/budget as well as building and maintaining relations with all vendors and their representatives.

    ● Liaised with chef and kitchen staff to ensure full understanding of the menu and high communication between front and back of house.

    ● In conjunction with the owners and chef, contributed to ideas to develop systems and procedures to improve the operations with the restaurant.

    ● Responsible for creating seasonal beer, wine, and cocktail changes as well as working with vendors to properly educate and train staff accordingly.

    ● Successfully programed new POS system to meet restaurants needs and increase efficiency.

  • Bartender/ Manager

    Kumas Corner
    Oct. 2012 to Feb. 2013 (4 months)

    See Details

    Role & Tasks:

    ● Excelled in providing great service in a high volume restaurant and bar.

    ● Gained extensive training both inside and outside of work on the American craft beer scene at the height of its popularity.

    ● Received in-depth training in the production and history of American made Bourbon.

    ● Maintained comprehensive knowledge of diverse contemporary American cuisine menu.

    ● Made thoughtful and articulate recommendations of wine and spirits to pair with nuanced dishes.

    ● Trained new hires to be up to speed in a demanding and high speed environment in serving and support positions.

Education
  • Cosmetology
    Stephen PapaGeorge Hair Academy
    Mar. 2008 to Jan. 2009
  • Interior Design
    Jun. 2004 to May. 2005
  • Lancaster High School
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