James Pronio

Retail Manager Buyer

Location 15h@2xHarrisburg, Pennsylvania Area

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Work Experience
  • Retail Manager Buyer
    Dec. 2015 to Present (3 years)

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    Role & Tasks:

    * Successfully completed an intensive, 8 month long, industry recognized training program.

    * Accountable for $500,000+/month in purchases with minimal errors, therefore exceeding standards for profitability.

    * Responsible for conducting vehicle appraisals, coordinating on-site auctions, and attending various regional auctions.

    * Effectively delegate to Buyer’s Assistants based on the needs of the business to ensure high departmental efficiency.

    * Accurately calculate pricing for retail cars using prior inventory sales data, market conditions and competitive analysis.

  • Operations Manager
    Pronio's MarketHershey, PA, US
    Sep. 2010 to Dec. 2015 (5 years and 3 months)

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    Role & Tasks:

    * Supervised 30 part-time and full-time employees while overseeing all operations and communicated daily with the main warehouse for departmental ordering and management of collaborative projects.

    * Managed wholesale business by proactively seeking out new clients while marketing fresh products to current customers.

    * Developed a system identifying products not meeting quality and sales standards, and executed appropriate solutions.

    * Introduced a Charcuterie department in 2013 and expanded the number of cheeses from 12 to 70+, as well as tripled the amount of organic, specialty Italian and locally produced items carried while educating employees and customers about them to facilitate sales.

    * Successfully built, launched and sustained the Pronio’s Market website, www.pronios.com, and Facebook page with over 2,800 followers to promote new products, sale items, recipes and in-store promotions.

  • Operations Manager
    Agata & ValentinaNew York, NY, US
    Apr. 2009 to Sep. 2010 (1 year and 5 months)

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    Role & Tasks:

    * Accountable for the overall operation, sales generation and profitability for the gourmet Italian food market.

    * Responsible for 12 of 23 departments, including the Meat, Deli, Fish and Prepared Foods departments and Cappuccino Bar.

    * Increased sales and profitability by at least 10% for all 8 under-performing departments by creating and marketing new items, implementing product merchandising techniques, streamlining labor, and eliminating waste.

    * Managed over 250 employees and delivered on-the-job training by teaching and reinforcing behaviors that resulted in outstanding customer service and increased sales.

    * Executed overall business operations, which included opening and closing the store, regular meetings with department heads, and analyzed weekly product reports and interpreted the data prior to presenting results to the CEO.

  • Business Administration
    Adelphi UniversityGarden City, NY, US
    Aug. 2003 to May. 2008

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    Business Management Degree • GPA: 2.9


    In addition to studying at Adelphi, I was fortunate to study abroad for a semester in Italy at Scuola Lorenzo di Medici. Over the course of five months, I toured a great deal of Italy and Europe, and it was here that my passion for food was fully realized, and I spent a large portion of my free time speaking with local shop owners about their products, how and where they sourced ingredients, and their methods of marketing and creating items that satisfied their customer base.


Culinary Menu / Recipe Development

Food / Beverage Pairing

Food Budgeting

Servesafe Certified

Food Cost Optimization

Food Handlers Certificate

Food Safety Knowledge

Staff education / motivation

Menu development


Business Management

Purchasing / ordering

Conflict Resolution

Social Media

Staff Education / Motivation

Marketing / PR

Web Maintenance



Microsoft Office

Certifications & Courses
Organizations & Volunteer Activity
  • Industry Expert
    Volunteer • Mar. 2016 to Present

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    Connect with students via webcam to collaborate on their business ideas and give guidance and suggestions.
  • President
    Member • Jan. 2016 to Present

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    HIL is a community club with the purpose of promoting and continuing Italian traditions, providing it's members with quality food and drinks at a value, and participating in community events. Entered Presidency in 2015 with Club in heavy debt, soft sales and inefficient office performance. Have since led and directed the current Executive Board to think long term and make smart decisions, resulting in double digit reduction of debt, increase in overall food/beverage/banquet sales, and overhauling of office operations.
  • Board Advisor
    Gemma's Angels
    Member • Oct. 2015 to Present

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    Work alongside the president and board to create and execute programs to alleviate hunger in the Hershey/Harrisburg area.
Italian Basic
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