Aubrey H

General Manager

Location 15h@2xNew York, NY

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Summary

My Dream Job is in an establishment where I can lead a team to success while creating a positive,productive work environment for all employees to thrive in!

Work Experience
  • General Manager

    Num Pang Sandwich ShopNew York, NY, US
    Sep. 2013 to Jun. 2016 (2 years and 9 months)

    See Details

    Role & Tasks:

    - Responsible for team of 20+ employees (FOH+BOH)
    - Be proficient in all FOH positions and operations
    - Ensure establishment receives an A when inspected by DOH
    - Track & record inventory
    - Place produce, paper goods, beverages, & linen orders
    - Create weekly employee schedule
    - Reconcile sales & handle cash
    - Make daily deposit to bank.

    Awards:
    Received quarterly bonuses for maintaining designated P&L percentages
  • Assistant General Manager

    Dee Daa 44 StreetNew York, NY, US
    Aug. 2011 to Jul. 2013 (1 year and 11 months)

    See Details

    Role & Tasks:

    - Greet guests, take orders, process payment transactions
    - Train FOH employees for various positions (hostess, cashier, server.)
    - Work side by side and assist General Manager with all operations & situations
    - Pack & expedite delivery orders
    - Open and close restaurant, ensure operations met company standards
    - Handle cash at register, count out cashier drawers.
    - Make daily deposits to bank
    - Handle & arrange catering orders

    Awards:
    Promoted from cashier to shift lead, from shift lead to AGM
Education
Skills

Ordering / Purchasing

Commissary

Ordering / Receiving

Over 300 covers a night

Enforcement Of Safety / Sanitation Standards

Equipment Maintenance

Expediting

Receiving/Organizing

Scheduling

Food Budgeting

Food Cost Optimization

Food Handlers Certificate

Staff education / motivation

Ticket Management

Inventory

Kitchen management

Menu development

Kitchen Cleaning/Sanitation

Basic Floor Service

Profit & Loss Management

Staff Education

Inventory

List Creation

POS Maintenance

Menu development

Conflict Resolution

Customer service

POS Systems

Event Management / Organization

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge

Payroll

Budgeting

Profit And Loss

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Merchandising

Writing

Microsoft Office

Certifications & Courses
  • NYC Food Handler's Certificate
    NYC Department of Health
    Feb. 2012
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