Damian Rodriguez

Waiter

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Work Experience
  • Waiter

    SambucaHouston, TX, US
    May. 2013 to Sep. 2016 (3 years and 4 months)

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    Role & Tasks:

    Server for very busy, fast paced restaurant and live music venue in Downtown Houston during both the lunch and dinner hours.
    Received food and beverage orders, advised on daily specials, and delivered food and drinks.
    Ensured customer satisfaction by monitoring needs and filling special requests.
    Verified the accuracy of charges, delivered customer checks, and ensured prompt processing of transactions.

  • Lead Server

    Crystal Ballroom
    May. 2013 to Sep. 2016 (3 years and 4 months)

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    Role & Tasks:

    Server and Bartender for weddings and corporate events of up to 500+ people in Downtown Houston.
    Also involved in both setup and breakdown of events.

  • Barista

    Starbucks
    Nov. 2010 to Sep. 2013 (2 years and 10 months)

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    Role & Tasks:

    Prepared and served coffee beverages and food to patrons.
    Monitored inventory levels to ensure on-time delivery of products.
    Operated POS cash register.
    Provided exceptional customer service and support.

Skills

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Floral Arrangement

Staff education / motivation

Food / Beverage Pairing

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

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