Katherine Dao

Director of Sales and Events

Location 15h@2xNew York, NY

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Work Experience
  • Director of Sales and Events
    R and B Lab - Restaurant and Bar Management
    Feb. 2016 to Present (3 years)

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    Role & Tasks:

    • Established private dining programs for 3 properties by handling all incoming event inquiries, executing proposals, contracts, developing floor plans, and post event follow-up
    • Collaborated with a variety of hotel sales teams in Union Square to launch catering programs for their meeting room spaces
    • Increased monthly sales revenue by 20% company-wide through private events and catering
    • Expanded our client database two-fold through sales initatives such as social media promotion, fresh and up to date website content, offering great customer service, and developing a network of long-term connections
    • Supervised the events team ensuring the client’s expectations were exceeded and that each event was successfully executed

  • Event Manager
    Au Bon Repas
    Aug. 2014 to Feb. 2016 (1 year and 6 months)

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    Role & Tasks:

    Spearheaded private events for 5 properties resulting in approxiamtely $750,000 in sales within 18 months of employment
    Managed all social media platforms, websites, and weekly email campaigns to promote brand awareness
    Developed unique and strategic marketing plans for each property while collaborating with PR company
    Oversaw concierge referral program by conducting local visits, networking to expand concierge contact list,
    and building relationships with key hotel properties to drive sales

  • Private Dining Coordinator
    The PlaygroundSanta Ana, CA, US
    Nov. 2011 to Aug. 2014 (2 years and 9 months)

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    Role & Tasks:

    Responded to event inquiries within a timely manner via email, phone, and in-person meetings
    Oversaw all aspects of event - from intial event inquiry, to day of execution, and post event breakdown
    Coordinated with chefs bar manager to create customized menus
    Developed company-wide Employee Handbooks & Training Manuals by creating multiple SOPs to improve efficiency


On-site Special Events

Ordering / Receiving

Pasta making


Purveyor/Local Farmer Relationships


Food / Beverage Pairing


Servesafe Certified

Food Handlers Certificate

Food Safety Knowledge

Food Styling

Staff education / motivation

Ticket Management


Ability To Lift 40+ Lbs


Basic Floor Service

Beer Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Wine Knowledge

Classic Food / Wine Service

Classic Wine Service Knowledge

Customer service

POS Systems

Event Management / Organization

Staff Management of 150+

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge


Conflict Resolution

Recruiting / hiring

Customer Service

Social Media

Marketing / PR

Web Maintenance


Microsoft Office

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