Ivan Puente

Restaurant Manager

Location 15h@2xWest New York, NJ

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Work Experience
  • Restaurant Manager
    SambucaHouston, TX, US
    Apr. 2014 to Jan. 2016 (1 year and 9 months)

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    Role & Tasks:

     Responsible for the daily operation and progression of multiple venues; Sambuca Restaurant, Lawless Spirits and Kitchen, and The Crystal Ballroom in downtown Houston.
     Staffing and scheduling, tracking food and liquor costs, and keeping labor percentage down without negatively affecting our excellence in customer service and satisfaction.
     Constant interaction with guests and our “regulars”, in effort to increase our retention rate by hosting an amicable and comfortable environment for patrons to enjoy.

  • Assistant Restaurant Manager
    Jun. 2013 to Apr. 2014 (10 months)

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    Role & Tasks:

     Staffing and scheduling of all the Front-of-House Staff (Servers, Busboys, Hosts, Bartenders)
     Restaurant Marketing through e-mails, Social Media, visiting local businesses and community events
     Maintaining a comfortable eclectic atmosphere by visiting tables and making sure every guest has an amazing dining experience

  • Bartender
    May. 2008 to Sep. 2011 (3 years and 4 months)

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    Role & Tasks:

    - Represent the establishment with exceptional customer service with every guest that comes in for the experience

    - Handle all things behind the bar, including but not limited to guest interaction, cleanliness, service bar, entertainment on televisions, inventory, etc.

  • Political Science
    Sep. 2008 to May. 2013

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    Bachelor of Arts Degree • GPA: 3.3

    2012 Greek Man of the Year

Ability To Lift 40+ Lbs

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Staff Education

Wine Knowledge

POS Maintenance

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge


Profit And Loss

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Social Media

Food Safety Knowledge

Staff Education / Motivation

Marketing / PR

Microsoft Office

Spanish Fluent
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