Geneva Gregorio

Server

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Work Experience
  • Server

    Jul. 2016 to Present (1 year and 1 month)

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    Role & Tasks:

    • Take orders and serve them to customers while ensuring that primary requirements of the customer are well accommodated.
    • Provide suggestions to customers when ordering their food or beverages while implementing customer service satisfaction.
    • Relay food orders to the kitchen in an efficient manner to make sure that food is processed accordingly for the guest.

  • Receptionist

    South Valley Animal Hospital
    Jan. 2016 to Jul. 2016 (6 months)

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    Role & Tasks:

    • Welcoming clients and their pets into the clinic with a friendly smile and determining the nature of their visit.
    • Prepare patient forms and files ahead of their scheduled appointments for easy access when they arrive.
    • Have basic knowledge of veterinary and front desk activities such as answering calls, scheduling appointments/procedures, and fulfilling client and patient needs.

  • Server

    Ohana Hawaiian BarbequeLas Vegas, NV, US
    Jul. 2014 to Jul. 2016 (2 years)

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    Role & Tasks:

    • Take orders and familiarize guest with the menu with the use of face to face contact, phone orders, and fax/online orders.
    • Greet and thank customers in a friendly manner as they walk in the restaurant and as they leave the restaurant.
    • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is change.

Education
Skills

Conflict Resolution

Customer service

POS Systems

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food Safety Knowledge

Microsoft Office

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