Katie Gin

Housing Services Coordinator

Location 15h@2xGreater Los Angeles Area

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Work Experience
  • Housing Services Coordinator
    Loyola Marymount UniversityLos Angeles, CA, US
    Feb. 2015 to Present (3 years)

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    Role & Tasks:

    Created a brand new management and employment program for 110+ students who work in our 14 different Desks and Offices within our Resident Halls. I was able to blend 2 different departments together to create a more flexible and simple program that helps aid students better. Within in my position I created more organization, a simpler way to run student staff management, and made customer service our number one focus. Including managing students there is also a large administrative side where I book all meeting room reservations and coordinate staff schedules within the department. I partake in our Damage Billing process where we check all student rooms for cleanliness and room readiness. I create, help keep organized, as well as follow-up with work orders; while also paying attention to detail for maintenance needed within our Resident Halls; while connecting with Public Safety and other Departments throughout the University.

    Supervisor Spotlight (Jan. 2016)
  • Client Service
    Nomad Editing
    Jul. 2013 to Feb. 2015 (1 year and 7 months)

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    Role & Tasks:

    My daily task was to keep our office in top notch cleanliness at all times. I organized all janitorial services and needs, kept the kitchen constantly stocked with office/food items and things I pre-planned that we might need, as well as coordinated any maintenance that were needed. I was my duty to keep the multiple edit bays clean for constant client turnover. I was in charge of taking care of all clients’ needs, including food and any other requests. With our workloads constantly changing I managed and scheduled all freelancers and helped keep our client service staff in order.

  • Banquet Lead
    Manhattan Beach Country
    Jan. 2013 to Jul. 2013 (6 months)

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    Role & Tasks:

    Worked every day in a different position where I was needed. For planned events I took charge as Banquet Captain to keep all other employees in line to make sure every customer’s requests where fulfilled higher than their expectations. I was in charge of all Banquet room readiness and double checking before events started, I stayed close attention to all details.

  • Catering Captain
    Buca Di Beppo
    Aug. 2008 to Dec. 2012 (4 years and 4 months)

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    Role & Tasks:

    CATERING COORDINATOR -- 2010-2012 Responsible for all critical elements of the restaurants catering department including conducting sales calls and setting up all orders while gaining excellent SalesForce experience. Worked with Chefs to ensure proper ordering of all items and prepared them for delivery. Responsible for delivery of all orders, on-schedule in company’s vehicle. Set up all items for clients on site and occasionally stayed and served as well. I made several checks daily on quality control and room readiness regarding cleanliness.
    WAITRESS 2008-2012/HEAD TRAINER(CERTIFIED) As a result of outstanding performance, Buca Di Beppo’s Regional Management identified me as a key person to train all incoming new employees. I traveled to several different locations where I helped create and implement the training curriculum for new servers. Recognized as Employee of the Month (Nov 2011, Sept 2012); Awarded Best Attitude in 2011.

    Recognized as Employee of the Month (Nov 2011, Sept 2012); Awarded Best Attitude in 2011; Head Trainer (2010-2012)

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Staff Management of 150+

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Staffing / scheduling

Food Preparation Knowledge

Food Safety Knowledge

Accounting / Bookkeeping


Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Food Safety Knowledge

Staff Education / Motivation

Marketing / PR


Microsoft Office

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Classic Wine Service Knowledge

Staff Education


List Creation

Organizations & Volunteer Activity
  • Events Chair, Social Chair
    Delta Gamma
    Member • Sep. 2008 to Mar. 2012
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