Karen Argent

Human Resources Generalist

Location 15h@2xLas Vegas, Nevada Area

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Work Experience
  • Human Resources Generalist

    Smart City Networks
    Feb. 2015 to Present (1 year and 10 months)

    See Details

    Role & Tasks:

    Assists the Director of HR in managing day-to-day operations with the development & administration of programs, procedures, & guidelines to help align the workforce (approx. 260 employees nation-wide) with the strategic goals of the company.

    Benefits:
    • Responsible for all employee enrollment of benefit plans.
    • Maintains confidential medical & beneficiary files.
    • Reconciles monthly vendor invoices, while ensuring timely payment.
    • Maintains team member enrollment information utilizing ADP Portal.
    • Maintains highly confidential information for all HR/Benefit/Payroll Department activities.
    • Conduct Annual Open Enrollment to include new hires & new enrollees, plan changes & updates.
    • Maintains & ensures accuracy of online new hire & benefit packet information.
    • Administration & maintenance of APD Cobra program inclusive of benefits termination letter/packet, invoice reconciliation & relevant file maintenance.
    HRIS
    • Maintains employee-related data bases in ADP programs.
    • Prepares & analyzes rpts that are necessary to carry out the functions of the department & company.
    • Prepares rpts for Mgmt.
    • Training & Development
    • Assists with implementation of the online performance mgmt system that includes performance development plans (PDP) & employee development programs.
    • Assists with establishment of in-house training system.
    • Assists with selection & contracting of training programs & consultants for senior & middle management staff.
    • Provides educational materials, manuals, handbooks, & standardized rpts.
    • Assists with developing & maintaining employee training records.
    Employee Relations
    • Assists with the development of HR policies & procedures for the company with regard to employee relations.
    • Assists with the implementation of safety & health programs.
    • Tracks & posts OSHA-required data & files rpts.
    • Completes & maintains EEO rpts.
    • Assists with WC processing & maintenance of files.
    • Conducts I-9 audits & file maintenance.

    Awards:
    Employee of The Month
  • Human Resources

    TSI Corp
    Jul. 2013 to Oct. 2014 (1 year and 3 months)

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    Role & Tasks:

    • Coordinated and oriented temporary government civilian contract new hire employees; ensured all paperwork was filled out properly and submitted before commencement for over 1,000 nationwide employees.
    • Developed and implemented ADP WorkForce Now HRB, benefits, recruitment, and web-based employee self-service portal to coordinate employee on-boarding, notifications, company policies, forms, related links to third party administrators and benefit administration to include paperless benefits open enrollment.
    • Generated reports (spreadsheets, mail merges, graphs and PowerPoint presentations), compiled data for management and annual budgets, performed records management to include paperless personnel files and improved procedures/processes.
    • Maintained up-to-date and accurate online personnel files, including current records of hires, pay rates, addresses, designated departments, shifts, classifications, corrective action, performance reviews and terminations in accordance with state and federal laws and regulations.
    • Developed and implemented employee benefit premiums, vacation, and sick time audits; performed comparison audits between actual premiums paid and invoiced by third parties.
    • Acted as liaison to employees resolving employee-related issues; provided HR staff/management with sound assessments of findings and recommended corrective action in handling adversarial situations with department managers.
    • Resolved disputes, complaints and discrepancies diplomatically and effectively. Provided timely excellent customer service to both internal and external customers.

  • Human Resources

    Hudson Safe-T-Lite Rentals
    Jun. 2006 to Mar. 2013 (6 years and 9 months)

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    Role & Tasks:

    HR Director
    • Oversaw and directed the Human Resources Management functions for three (3) companies that were commonly owned until 2008 when two (2) of the companies were sold.
    • Posted Internet job announcements (CalJOBS, Craigslist and Union Tribune).
    • Directed the recruiting, hiring, staffing and temporary staffing of 48 employees; identified job responsibilities, skills, experience, training, education and previous employment of prospective applicants.
    • Conducted background/reference/SSI# checks/verification and coordinated pre-employment drug screening, including DOT and Non-DOT; reviewed DMV reports for required driving positions and comply with all Federal Motor Carrier Safety pre-hire regulations.
    • Prepared and delivered job offers; created new hire packets and conducted new hire orientation and safety training programs.
    Karen Argent
    Page 2

    • Developed policies, procedures, forms and programs that met organizational needs and ensured compliance with state and federal employment laws.
    • Managed conflict resolution; responded to employee inquiries and coaching as well as acted as representative in court hearings to resolve any illegal discrepancies, including employee grievances, criminal charges, labor disputes and Workers Compensation claims.
    • Conducted employee information audits, including driver’s licenses, commercial driver medical certificates, etc.
    • Compiled and analyzed statistical information and prepared reports relating to payroll, compensation, performance, training, budget, turnover and legal compliance.
    • Responded to EDD claims and employment verifications; prepared written resignation acknowledgements; calculated hours and applied wages for final compensation check.
    • Prepared exit interview packets; terminated healthcare coverage; conducted and documented exit interview as well as distributed final wage payments and collected company-issued property.
    • Prepared weekly payroll and reports in ADP WorkForce Now; submitted employee healthcare benefit premium deductions.
    • Reviewed and analyzed employee accident reports within company time and company vehicles; analyzed gas card usage, ensuring usage was for company time and during company hours.
    • Identified employee negligence and performed applicable disciplinary actions.
    • Conducted Safety Prevention Training; coordinated auto accident reporting with insurance company and tracked damage reimbursement.
    • Distributed, received and filed claims and authorized medical treatment; completed and maintained OSHA required reporting.
    • Prepared and maintained BIT and FMCSA driver files and assisted in inspections and audits; ensured employees use safety equipment.
    • Coordinated and documented forklift and traffic control/flagging safety training.
    • Acted as company representative to healthcare insurance brokers; gathered and analyzed information regarding costs, eligibility and coverage of available plans from 3rd party administrator.
    • Prepared and distributed COBRA and HIPAA information packets to eligible employees separating from service
    • Maintained website, contributed to marketing and contract bid proposals.
    • Responsible for all contract compliance to include certified prevailing wage payroll compliance.
    • Responsible for Accounts Receivable to include all aspects of preliminary liens.
    • Performed research, analysis and assistance in all legal actions against the company.

  • Human Resources

    San Diego Housing Commission
    Jan. 1999 to Oct. 2005 (6 years and 9 months)

    See Details

    Role & Tasks:

    Human Resources Analyst (2001-2005)
    • Directed human resources functions ensuring compliance with state and federal employment laws.
    • Recruited, interviewed and administered hiring programs for 250 exempt and non-exempt employees and temporary workers, including developing and maintaining pay actions through HRIS and Crystal Reports, online employee self-service and applicant tracking systems.
    • Collaborated with executives, managers and supervisors to address staffing, compensation, compliance and legal issues.
    • Reviewed and upgraded policies, procedures, job descriptions, compensation programs, recruiting and hiring techniques, employee counseling, HRIS training and employee orientation.
    • Collaborated in coordinating 3rd Party Administration (TPA), including group benefits administration, pension and Worker’s Compensation.
    • Closely monitored, analyzed and implemented changes within the laws and regulations by reading publications and attending industry functions.
    • Evaluated trends and indicators; advised and consulted with appropriate staff members and committee.

    Senior Human Resources Technician • HR Technician (1999-2001)
    • Supported Human Resources staff with candidate selection process, employee benefits process and reconciling billing with budget.
    • Coordinated and oriented temporary employees; ensured all paperwork was filled out properly and submitted before commencement.
    • Prepared invoices and purchase orders, generated reports (spreadsheets, graphs and PowerPoint presentations), conducted surveys and studies, compiled data for annual budgets, performed records management and improved procedures/processes.
    • Maintained up-to-date and accurate personnel files, including current records of pay rates, addresses, designated departments, shifts, classifications, corrective action, terminations, performance reviews and hires.
    • Acted as liaison between organization and employee resolving employee-related issues; provided HR staff/management with sound assessments of findings and recommended corrective action in handling adversarial situations with department managers.
    • Resolved disputes, complaints and discrepancies diplomatically and effectively.

    Awards:
    SDHC: Quality Award; Fun to Work With; CEO Class Act; Innovation Award, Star Employee; Outstanding Performance (5)
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