Rob Penberg

Assistant General Manager

Location 15h@2xAlexandria, VA

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Work Experience
  • Assistant General Manager

    Trattoria VillagioClifton, VA, US
    Jul. 2015 to Present (1 year and 5 months)

    See Details

    Role & Tasks:

    ● Designed the cocktail, beer, and assisted with the development of Trattoria Villagio’s extensive wine list while
    keeping COS in line and keeping up with current market trends
    ● Currently training the GM on restaurant operations, profit and loss, and act as a direct mentor for his growth and
    development.
    ● Developed the specialty retail department featuring locally made products, retail, bar specialties, and beer brewing
    supplies.
    ● Co-authored all hospitality manuals, keeping in mind future plans of growth and development of the staff.
    ● Designed Villagio’s Bloody Mary bar, assisted in developing a weekend brunch menu.
    ● Assist in all restaurant operations while developing menus and theme concepts for VHG upcoming beer venue to
    include a brewery, beer garden, stadium style outdoor concert area, retail, and tasting room.

  • General Manager

    Oct. 2013 to Jul. 2015 (1 year and 9 months)

    See Details

    Role & Tasks:

    ● Ensure a high quality operation while maintaining controls.
    ● Proctor for Serve Safe Food and Alcohol as well as trained in Wine Quest.
    ● Achieved scores of 95% or better on Everclean audits.
    ● Spearheaded operations of a 230-seat Southern Italian restaurant grossing $3.5 million per annum and serving
    as MIT training store.
    ● Direct overall activities and performance of all family members on a shift by shift basis.
    ● Ensure all food recipes and specs are being followed by line checks and tastings.
    ● Directed staff training and development initiatives for 65 front and back of the house employees, store
    management, management trainees, and support staff.
    ● Developed a delivery program for the Waldorf, MD location increasing sales by 2%
    ● Devised and planned marketing initiatives such as rehearsal dinners, banquets, and catered events.

  • General Manager

    ted's montana grill arlington
    Apr. 2012 to Oct. 2013 (1 year and 6 months)

    See Details

    Role & Tasks:

    ● Drive financial performance by developing and executing strategic sales and growth plans with Director of
    Operations.
    ● Spearhead staff training and development to create strong customer relations and dining experiences with
    superior service.
    ● Ensure regulatory compliance for both Front of House and Back of House operations as well as alcohol
    awareness compliance and generate status reports for review by upper management.
    ● Uphold TMG and Health Department standards, conduct quality line checks at regularly scheduled intervals, and
    organize training for proper food handling and cleaning.
    ● Manage staff development by conducting performance reviews and coaching in areas needing
    improvement.
    ● Facilitate HR functions by ensuring all New Hire Paperwork and Personnel Action Sheets are filled properly and
    sent to Payroll Department.
    ● Administer operational budget, preparing and reporting on all aspects of P&L management as well as monitor
    costs related to food, labor, beverage, and PACE.
    ● Utilize AIC Inventory Control to ensure the accurate amounts of quality product according to current
    business trends and effectively reduce unnecessary costs by buying product that is not contracted.

  • General Manager

    P.F. Chang'sVirginia Beach, VA, US
    Jan. 2003 to Apr. 2012 (9 years and 3 months)

    See Details

    Role & Tasks:

    ● Directed operations with 110 employees and co-partnered a publicly traded company known as one of the
    highest volume Chinese restaurants in the country generating approximately $8.2 million per year.
    ● Administered financial processes by preparing weekly and monthly sales budgets as well as weekly P&L
    statements to ensure cost effective operations.
    ● Conducted training workshops on food, wine, beer, and liquor to keep staff informed of current industry
    trends.
    ● Produced number one guest participation in the company's "Chang's for Two" and Warrior Card promotions
    increasing overall unit sales
    ● Expanded patronage, increased revenues, and improved operational efficiency, cost effectiveness, and
    quality service for all past employers.
    ● Cultivated strong relations with high-profile celebrities, political dignitaries, corporate officials, and affluent
    patrons to reach a new market segment.
    ● Consistently earned above average scores on Guest Survey responses in the South East region.
    ● Coordinated participation in community events as well as planned logistics for rehearsal dinners, banquets, and
    catered functions to build brand awareness.

Education
Skills

Off-site Event Management

On-site Special Events

Ordering / Purchasing

Ordering / Receiving

Over 300 covers a night

Enforcement Of Safety / Sanitation Standards

Equipment Maintenance

Expediting

Food / Beverage Pairing

Scheduling

Food Budgeting

Servesafe Certified

Food Handlers Certificate

Food Safety Knowledge

Staff education / motivation

General knife handling

Gluten Free

Up to 100 covers a night

Up to 200 covers a night

Inventory

Up to 300 covers a night

Kitchen Cleaning/Sanitation

Up to 50 covers a night

Servsafe Certified

Food / Beverage Pairing

Staff Education / Motivation

Gluten-Free

Time Management

Menu / Recipe Development

Ability To Lift 40+ Lbs

Pricing

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Regional Expertise - Italy

Cellar Organization

Classic Wine Service Expertise

Classic Wine Service Knowledge

Regional Expertise - US

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Creating A Wine Program From The Ground Up

Tips Certified

Food & Wine Pairings

Glassware Knowledge

Wine Buying

Inventory

List Creation

Wine Knowledge

National/International Compliance Expertise

Wine Ordering

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Hospitality / Management Degree

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Staff Management of 150+

Staff Management of 20

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Accounting / Bookkeeping

Payroll

Budgeting

Profit And Loss

Business Management

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Marketing / PR

Merchandising

Writing

Microsoft Office

Certifications & Courses
  • Serve Safe Food Safety
    Dec. 2017
  • Serve Safe Alcohol Safety
    Ted's Montana Grill Atlanta
    Dec. 2017
Interests
Mountain Biking and doing Par Core with my son. I also love a great movie.
Languages
English Fluent
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