Kate Haleblian

Office Manager

Location 15h@2xChicago, IL

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Work Experience
  • Office Manager

    Girl & The GoatChicago, IL, US
    Jan. 2016 to Present (11 months)

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    Role & Tasks:

    • Join forces with management team and sous chefs to collect information on menu changes for reprints and collaborative briefing of service staff
    • Handle all new hire on-boarding and addition into the Aloha system and review general procedures and guidelines at the given restaurant
    • Distribute and answer all general inquiry emails in line with the vision of the Goat culture
    • Review and prepare all weekly deposits, change orders, and reconciliation of petty cash fund
    • Collect and review all invoices for accuracy and discrepancy in preparation for insertion into the weekly receiving log

    Awards:
    In June, took on office Management at Duck Duck Goat in addition to Girl & the Goat.
  • Maitre D

    Girl & The GoatChicago, IL, US
    Sep. 2013 to Jan. 2016 (2 years and 4 months)

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    Role & Tasks:

    • Be the first point of contact of positive interaction and representation at Girl & the Goat
    • Work closely with the General Manager to ensure all reservations including those for notable diners are set up accurately and to their liking
    • Establish strong relationships with concierges at hotels around the city in order to accommodate as many of their guest requests as possible
    • Inform all staff during pre-shift of any outstanding notes on diners that will be coming into the restaurant that evening including allergies, special occasions, and notable diners

  • Internship

    The Standard Club
    Jun. 2013 to Sep. 2013 (3 months)

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    Role & Tasks:

    Events and Programming Intern
    • Assisted in the planning and execution of events and meetings for groups of 10-500 which included developing budgets, collecting reservations and special requests, and conducting post-event evaluation with profit/loss statements
    • Supported in the development of effective social networking (Facebook, Twitter, LinkedIn) and e-mail marketing campaigns to promote events.
    • Setup and managed an online registration system (Eventbrite) for non-members. • Managed membership database (Northstar), accurately input data and created reports as needed.

  • Events Coordinator

    Lymphoma Research Foundation
    Apr. 2011 to Jan. 2013 (1 year and 9 months)

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    Role & Tasks:

    • Management of office operations, organization and procurement of all supplies and equipment keeping within strict budget guidelines
    • Project management including research projects, outreach, mailings, meeting and event preparation, spreadsheet tracking and invoices/bills
    • Event planning including fundraisers, patient and professional education and basic meeting planning
    • Attractively design all brochures and signage for events at the Chicago Chapter
    • Recruitment and management of interns and intern projects

Education
  • Hospitality
    Kendall CollegeChicago, IL, US
    Sep. 2012 to May. 2014

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    Bachelors in Hospitality Management: Focusing on Restaurant Management Degree

  • Hospitality Management
    DePaul UniversityChicago, IL, US
    Sep. 2010 to Jun. 2012
Skills

Hospitality / Management Degree

Menu development

Conflict Resolution

OpenTable or other

Event Management / Organization

Experience in a High Volume Environment

Staffing / scheduling

Budgeting

Purchasing / ordering

Conflict Resolution

Customer Service

Reservation System Management

Food Safety Knowledge

Hospitality / Management Degree

Microsoft Office

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