mark tuttle

Waiter

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Work Experience
  • Waiter

    The Cheesecake
    Jul. 2016 to Present (5 months)

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    Role & Tasks:

    Experienced professional server who brings enthusiasm, dedication and exceptional work ethic. Trained in
    customer service with knowledge of proper service techniques. High energy and outgoing with a dedication
    to provide the guest a superior dinning experience. Consistently provided professional, friendly and engaging service. Displayed enthusiasm and knowledge about the restaurant's menu and products. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Provided friendly and attentive service. Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously. Received frequent customer compliments for going above and beyond normal duties.

  • Waiter

    The Grotto
    Aug. 2006 to Jun. 2016 (9 years and 10 months)

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    Role & Tasks:

    Server and trainer. Fine dinning, high volume, large party server. White tablecloth and high volume dinning experience. Excellent knowledge of the menu, daily chef specials, and 300 bottle wine list. Knowledge of FOH and BOH daily setup and closing duties. Provided training to new hires and waiters in order to develop their menu knowledge and help making them the best team member they could be. Received frequent customer compliments for going above and beyond normal duties.

    Awards:
    Traner-Large Party Captain
  • Waiter

    Dec. 1998 to Dec. 2003 (4 years and 12 months)

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    Role & Tasks:

    Provide an excellent service to the guests with warm smile, know the menu and the guests special
    needs and diets, follow the company standards and rules, work as a team with other waiters and assistant
    waiters.

    Awards:
    Trainer
Education
  • Rye High School
    Rye High SchoolRye, NY, US
    Sep. 1982 to Jun. 1986

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    GED Degree • GPA: 3.5

    Summary

    GED

Skills

Over 300 covers a night

Food Handlers Certificate

Food Safety Knowledge

Up to 100 covers a night

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Regional Expertise - Italy

Classic Wine Service Expertise

Classic Wine Service Knowledge

Regional Expertise - US

Coffee Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Tips Certified

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Wine Knowledge

Wine Sales Proficiency

Classic Food / Wine Service

Hospitality / Management Degree

Classic Wine Service Knowledge

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Certifications & Courses
  • TAM
    tam of Nevada
    Jul. 2019
  • Food Handler Safety training Card
    Food Handler Safety training Card
    Aug. 2019
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