andre pagan

Server

Location 15h@2xBrooklyn, NY

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Work Experience
  • Server

    Jul. 2016 to Sep. 2016 (2 months)

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    Role & Tasks:

    Responsible to set tables, menus, greet patrons, present daily specials and explain by detail food preparation. Fast-paced shifts. Highly skilled in taking orders with micro pos hand held. Responsible for money handling. During closing responsible for retiring menus and doing rollups for next day shift.

  • Server

    La Casita MiramarSan Juan, San Juan, PR
    May. 2013 to Jul. 2016 (3 years and 2 months)

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    Role & Tasks:

    Responsible to greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Responsible of learning menu items and describing them appropriately to patrons. Highly skilled in taking orders and relaying to kitchen and bar staff. Responsible for setting tables and placing decorations. Experience with point of sale systems and cash registers. Responsible for assisting bartenders in rush hours, also for the clean up and maintenance process at the end of shift.

  • Server

    GrappaDorado, Dorado, PR
    Jan. 2009 to May. 2013 (4 years and 4 months)

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    Role & Tasks:

    Responsible to greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Learning menu items and describing them appropriately. Preparing and serving specialty foods and changing menus (weekly) in addition to regular menu. Responsible for engaging with patrons in bar area providing outstanding service to increase customer loyalty as well as preparing and serving a variation of mixed beverages,specialty liqueurs and a changing wine selection. Responsible for cash management and inventory as well as part of the clean up process after shifts.

Skills

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

POS Systems

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

Interests
cooking, food, art, bycilcle, music, dance.
Languages
spanish and english Fluent
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