Thomas Denne

General Manager/ Bar Manager

Location 15h@2xChicago, IL

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Work Experience
  • Store Manager

    Lou Malnati's PizzeriaChicago, IL, US
    Dec. 2016 to Present (1 year and 3 months)

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    Role & Tasks:

    Responsible for overseeing the efficiency of operations for the 4+ million revenue full service restaurant.
    Control the Labor & Cost of Goods Sold efficiency by adhering to strict performance metrics in scheduling staff and ordering of all Food & Beverage inventory.
    Hiring, Training, and Development of quality staff in all FOH and BOH departments.
    Increase sales through maintaining the highest levels of customer retention through unmatched customer service and maintaining high product quality.

  • General Manager

    Jul. 2014 to Dec. 2015 (1 year and 5 months)

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    Role & Tasks:

    Oversaw the daily operations of 2+ Million revenue full service Restaurant and Bar. Controlled all hiring, training, development, and scheduling of staff. Controlled costs of food and beverage through maintaining detailed financial reporting and accurate inventory practices. Maintained all social media marketing and company website

  • Assistant General Manager

    Mar. 2015 to Jul. 2015 (4 months)

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    Role & Tasks:

    Assistant General Manager & Bar Manager

  • Distirct Supervisor

    Creative Security Company
    Feb. 2014 to Jun. 2015 (1 year and 3 months)

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    Role & Tasks:

    • Supervised the Security & Alarm service operations of 40+ commercial property clients' job site locations across the South & East SF Bay Area Districts.
    • Directed the training of service employees to embrace quality standards and specialization to client’s need.
    • Responsible for maintaining the highest quality of client relationships through comprehensive and timely service reporting and interaction through customer service.
    • Interacted daily with Intuit Quick Base Project Management Software.
    Proficient in Salesforce (CRM Systems)

  • Bar Manager

    The Bar CelonaChicago, IL, US
    Dec. 2013 to Mar. 2014 (3 months)
  • Assistant Manager & Bartender

    Rockwood PlaceChicago, IL, US
    Feb. 2013 to Dec. 2013 (10 months)

Classic Food / Wine Service

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Ability To Lift 40+ Lbs


Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Glassware Knowledge


Wine Knowledge

Wine Ordering

POS Maintenance

Accounting / Bookkeeping



Profit And Loss

Business Management

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Marketing / PR

Web Maintenance



Microsoft Office

Certifications & Courses
  • Illinois Food Handler Training Certification- Illinois Department of Health
    Learn2Serv/ - 13801 Burnet Rd., Suite 100 Austin, Texas
    Jun. 2015 to Jun. 2018
    Learn2Serv/ - 13801 Burnet Rd., Suite 100 Austin, Texas
    Jun. 2015 to Oct. 2017
Spanish Basic
English Fluent
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