Thomas Denne

General Manager/ Bar Manager / Bartender

Location 15h@2xChicago, IL

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Work Experience
  • General Manager

    Municipal Bar & Dining Company
    Jul. 2015 to Present (1 year and 5 months)
  • General Manager

    Jul. 2014 to Present (2 years and 5 months)
  • Assistant General Manager

    Mar. 2015 to Jul. 2015 (4 months)

    See Details

    Role & Tasks:

    Assistant General Manager & Head Bartender

  • Distirct Supervisor

    Creative Security Company
    Feb. 2014 to Jun. 2015 (1 year and 3 months)

    See Details

    Role & Tasks:

    • Supervised the Security & Alarm service operations of 40+ commercial property clients' job site locations across the South & East SF Bay Area Districts.
    • Directed the training of service employees to embrace quality standards and specialization to client’s need.
    • Responsible for maintaining the highest quality of client relationships through comprehensive and timely service reporting and interaction through customer service.
    • Interacted daily with Intuit Quick Base Project Management Software.
    Proficient in Salesforce (CRM Systems)

  • Bar Manager

    The Bar CelonaChicago, IL, US
    Dec. 2013 to Mar. 2014 (3 months)
  • Assistant Manager & Bartender

    Rockwood PlaceChicago, IL, US
    Feb. 2013 to Dec. 2013 (10 months)
  • Management Intern

    Midtown Athletic Club
    Nov. 2012 to Apr. 2013 (5 months)
  • Security/ VIP Host

    Studio Paris NightclubChicago, IL, US
    Feb. 2012 to Jan. 2013 (11 months)
Education
Skills

Classic Food / Wine Service

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Ability To Lift 40+ Lbs

Pricing

Basic Floor Service

Profit & Loss Management

Beer Knowledge

Budget/cost Analysis

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Glassware Knowledge

Inventory

Wine Knowledge

Wine Ordering

POS Maintenance

Accounting / Bookkeeping

Payroll

Budgeting

Profit And Loss

Business Management

Purchasing / ordering

Conflict Resolution

Recruiting / hiring

Customer Service

Reservation System Management

Social Media

Food Safety Knowledge

Staff Education / Motivation

Vendor Management

Marketing / PR

Web Maintenance

Merchandising

Writing

Microsoft Office

Certifications & Courses
  • Illinois Food Handler Training Certification- Illinois Department of Health
    Learn2Serv/360training.com - 13801 Burnet Rd., Suite 100 Austin, Texas
    Jun. 2015 to Jun. 2018
  • Illinois BASSET On-Premise SELLER / SERVER CERTIFICATION
    Learn2Serv/360training.com - 13801 Burnet Rd., Suite 100 Austin, Texas
    Jun. 2015 to Oct. 2017
Languages
Spanish Basic
English Fluent
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