John Casto

I have many years of experience in all aspects of FOH.

Location 15h@2xChicago, IL

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Summary

Good day...
I have been in the restaurant industry for 30 years, mostly FOH. I did start on the dishtank at a Ponderosa when I was 16. When busy, they made me a busser. They found me to be good with people and made me a waiter. It all started there.
I have been everything from a server, to a bartender, to a corporate trainer, to a... Read more

Good day...
I have been in the restaurant industry for 30 years, mostly FOH. I did start on the dishtank at a Ponderosa when I was 16. When busy, they made me a busser. They found me to be good with people and made me a waiter. It all started there.
I have been everything from a server, to a bartender, to a corporate trainer, to a manager, to a partner, and back. I have followed a steady "rise" through the levels of restaurants with great appreciation for each as I experienced them. Aside from a few places that opened and closed relatively quickly, I am an employee that stays very long. I do not jump from one restaurant to another.
I am interested in expanding on my experience and offering a bigger role. That may be in management, training, or leading a team. I am very good at all those aspects. I have very strong food and wine knowledge, but i am not a sommelier nor a chef. That knowledge is ever growing.I have innate abiities in controlling costs and setting good energy. My Basset and Sanitation Certificates are current.
That's a whole lot of "me, me, me",comments, but i guess there's no way around that here. I could go on and on (with trepidation), but I'll leave the rest for a face-to-face meeting.
"We are given the unique opportunity to bring joy to complete strangers every day."
-John Casto (yep... I just quoted myself)

My Dream Job is to continue to work in positive environments that strive for excellence of guest experiences.

Work Experience
  • Server

    La Sirena ClandestinaChicago, IL, US
    Mar. 2013 to Present (4 years and 1 month)
  • Server

    JunoChicago, IL, US
    Apr. 2013 to Jan. 2014 (9 months)

    See Details

    Role & Tasks:

    reason for leaving- fire closed Juno for 8 months

  • Server

    Urban UnionChicago, IL, US
    May. 2012 to May. 2013 (12 months)

    See Details

    Role & Tasks:

    reason for leaving- reatuarant closed

  • Assistant General Manager

    Tribute
    Jun. 2011 to Dec. 2011 (6 months)

    See Details

    Role & Tasks:

    reason for leaving- restaurant closed

  • Server

    KDK
    Aug. 1997 to Mar. 2011 (13 years and 7 months)

    See Details

    Role & Tasks:

    I'll expand here. This is a restaurant group whiuch included 3 restaurants (Marche, Redlight, and Opera). I worked for 14 years with them, jumping from one restaurant to another every few years. I was a server, banquet manager, bartender, lead trainer, and a host.

Skills

Expediting

Food Handlers Certificate

Ability To Lift 40+ Lbs

Basic Floor Service

Budget/cost Analysis

Cellar Organization

Classic Wine Service Expertise

Classic Wine Service Knowledge

Spirits/Cocktails Knowledge

Craft Cocktail knowledge

Staff Education

Tips Certified

Food & Wine Pairings

Understanding Of Viticulture & Winemaking

Glassware Knowledge

Inventory

List Creation

Wine Knowledge

POS Maintenance

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Menu development

Conflict Resolution

OpenTable or other

Customer service

POS Systems

Event Management / Organization

Experience in a Fine Dining Establishment

Staff Management of 20

Experience in a High Volume Environment

Staff Management of 75

Staff education / motivation

Food / Beverage Pairing

Staffing / scheduling

Food Preparation Knowledge

TIPS Certified

Food Safety Knowledge

Accounting / Bookkeeping

Conflict Resolution

Recruiting / hiring

Customer Service

Food Safety Knowledge

Staff Education / Motivation

Regional Expertise - France

Coffee Knowledge

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