Elizabeth Allen

• Providing outstanding customer service to ensure a positive dining experience for customers.
• Working in a team-oriented environment and understanding the importance of collaboration.
• Multitasking efficiently, taking multiple orders while ensuring that each customer's needs were met.
• Communicating effectively with customers and colleagues, explaining menu items, or answering questions about specials.
• Creating innovative drink specials that prove popular that result in a boost of 50% of liquor sales.
• Analyzing reservations and managing dining room floor plan to best keep an excellent restaurant flow.
• Developed an eye for detail, such as ensuring that each table setting was perfectly arranged or that each order was correct.

• Implemented a new wine and beer list with a new design
• Decided to create rotating seasonal cocktails
• Effectively communicated and coordinated with team members and client to plan an event for 40 people resulting in positive feedback
• Created schedule for team members every 2 weeks
• Mapped a floor plan to configure where customers would be seated using Open Table
• Constantly communicated with other team members and customers to assure needs were met
• Kept an inventory of Wine and Beer and would contact Sales Representatives to place orders when needed
• Handled money