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General Manager
Hey Nonny
10 South Vail Avenue, Arlington Heights, Illinois
General Manager at Hey Nonny

General Manager at Hey Nonny

Hey Nonny More Info

Full Time • Salary (50,000.00)
Expired on Mar 7, 2018

Sorry, this job expired on Mar 7, 2018. Below are other jobs that may be of interest to you.

Requirements

3 years


Job Details

The Hey Nonny Business.  HEY NONNY will be local foods gastropub and intimate music venue opening summer, 2018 in Arlington Heights.  It is located in a large performing arts/dining/entertainment center.  The pub will seat 60 and the music venue will hold 110 to 150, depending on configuration.  A moveable wall can open to permit pub patrons to take in a show on stage.  The venue will have music six nights a week, plus brunch shows on weekends, with music in a wide variety of genres (not cover bands, tribute bands, or death metal).  This integrated combination is unique in the Northwest Suburbs.   

General Manager Job Description

We seek a General Manager with the creativity, experience and enthusiasm to help define the business and service model, and then to implement it with passion, energy, and discipline to create a consistently thrilling dining and entertainment experience.   Specifically, the General Manager will:

  • Be responsible for the overall operation and management of Hey Nonny. Will report to the two owners, who will be active in the business.    
  • Manage and supervise a Venue Manager and a Kitchen Manager (salaried positions reporting to the General Manager).
  • Manage all staffing (including hiring, training, scheduling, evaluating) for FOH. Ultimately responsible for managing all HR and payroll functions for all employees.
  • Help define and will implement policies, procedures, standards, specifications, guidelines and training programs to insure that all standards are consistently met.
  • Deliver excellent guest services by greeting and talking with guests, becoming a “face” of the business.
  • Manage efficiently FOH orders/purchases; monitor and supervise efficient BOH orders/purchases.
  • Manage financial/bookkeeping functions.
  • Attain or exceed food cost, labor cost and customer satisfaction goals for Hey Nonny.
  • Manage the Hey Nonny technology systems (POS, CRM, ticketing, reservations, accounting).
  • Work with owners and PR firm on marketing, public relations, special events, social media, website, and loyalty program.
  • Review and keep spotless and in good repair all elements of the physical plant.
  • Monitor all elements of the quality of the customer experience: greetings, service, sound, lighting, food and beverage quality.
  • Continue to think of new ways for Hey Nonny to amaze its patrons.

Qualifications

The preferred candidate possesses the following experience/qualities:

  • At least 2 years of management/leadership experience; at least 4 years restaurant/bar experience.
  • Polished, hospitable, professional, positive and dedicated to delighting guests.
  • Experience in farm-to-table, local foods, sustainable agriculture and operations.
  • Extensive food and beverage knowledge and experience.
  • Event management experience.
  • Enthusiasm for live music.
  • Willingness to be engaged in the local community – preferably live in (or be willing to eventually move to) the Northwest suburbs.
  • Ability to consult initially before joining full-time in May, 2018.
  • Highly organized and personally disciplined.
  • Strong people and technology skills

 


Compensation details

Health Insurance, incentive bonus

View Job Description

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Gastro Pub, Night Club / Jazz Club

Hey Nonny is under construction and will launch in the summer of 2018. It will be an intimate listening room music club, with an adjoining farm-to-table gastropub.