Michael Jordan's Steak House is looking for outstanding hospitality professionals to join our team!
We are seeking a full time host/hostess who's first priority is the guest. Hospitality is key, and we are looking for the right person to join our team. You should want to give EVERY guest an amazing experience as soon as they walk in the door. You should be warm, charming, and outgoing, making each guest feel welcome and at ease. In addition to hosting experience, you should also be competent using OpenTable and comfortable with high-volume fine-dining service.
Job Responsibilities include, but are not limited to:
Greet guests upon arrival, according to MJSH standards.
Answers telephone communications, takes reservations using OpenTable reservation system
Attends to special guest requests.
Promotes image of restaurant by displaying impeccable manners, diplomacy and tact towards restaurant/hotel guests.
Communicates to his/her superior any difficulties, guest comment and other relevant information immediately
Communicates politely and display courtesy to guests.
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled.
Attends and participates in training sessions as scheduled.
Check to ensure that the OpenTable System is running properly during and before service.
Ensure that all menus are checked and clean and inform manager if more menus are needed.
Greet every single guest with a warm welcome, in the appropriate area of entrance.
Seat all guests appropriately
Present an open menu to each guest and a clean wine list to every table.
Wish the guest a pleasant meal
Say Thank you to each guests as they depart.
Performs duties noted on the daily tasks & cleaning schedule
Assists in the table cleaning and set up when available.
Perform other duties, tasks and special projects as assigned.
Assists in maintaining the restaurant in all areas.
Ensures a clean and organized work area (host stand)
OpenTable or other
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Part of Cornerstone Restaurant Group
With locations in Chicago, New York and Connecticut, the Michael Jordan Steak House brand embodies the quality and distinction its name suggests. With warm, friendly service, critically acclaimed fare and stunning décor, the contemporary steak house is not satisfied with good; similar to its namesake, it has a penchant for perfection, striving for the best. Simply put, it's excellence served daily.