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the Albert
228 East Ontario St, Floor 1, Chicago, IL 60611, United States
Host / Hostess at the Albert
Host / Hostess at the Albert

Host / Hostess

the AlbertMore Info

228 East Ontario St, Floor 1, Chicago, IL 60611, United States

Full Time • Hourly (Based on Experience)
Expires on Dec 21, 2017

Requirements

1 year

Job Details

Duties and Responsibilities

 
Essential Functions

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Greets and seats guests, presents menus to guests, informs them of special catch and soups. 
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. 
  • Takes names on a waiting list. 
  • Runs the floor plan board. 
  • Observes tables and keeps track of clean, dirty and occupied tables. 
  • Takes guest information and quotes wait times to guests accurately when tables are not immediately available. 
  • Cleans, organizes and stocks menus at host area. 
  • Answers phone and answers questions concerning the menu and restaurant. 
  • Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. 
  • Fills to-go orders, if applicable. 
  • Maintains restrooms throughout shift. 
  • Sweeps foyer and front entrance area frequently. 
  • Performs other duties as directed. 
  • Customer Focus. 
  • Communication Proficiency. 
  • Organizational Skills. 
  • Stress Management/Composure. 
  • Multi-task oriented.

Required Skills

Conflict Resolution

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food Safety Knowledge

Menu development

OpenTable or other

POS Systems

TIPS Certified

Customer Service

Microsoft Office

Reservation System Management

Read more

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the Albert

Wine Bar, Fine Dining, Upscale Casual, Bar / Lounge

the Albert embodies the spirit of the restlessly curious and unconventional. Featuring globally inspired cuisine, the Albert is a contemporary restaurant offering a menu that will engage, stimulate and revive the palate.

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