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CUT by Wolfgang Puck
99 Church Street, New York, NY
Host / Hostess at CUT by Wolfgang Puck
Host / Hostess at CUT by Wolfgang Puck

Host / Hostess

CUT by Wolfgang PuckMore Info

99 Church Street, New York, NY

Full Time • Hourly (Based on Experience)
Expired on Nov 3, 2017

Requirements

2 years

Job Details

 CUT by Wolfgang Puck at Four Seasons Hotel NY Downtown is currently seeking qualified candidates for Hostess position. We are searching for skilled, energetic, highly-motivated people who will thrive in a fast-paced, team-oriented environment.

Job Summary: The Host or Hostess's basic function is to welcome, greet and seat guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The level of service must be consistent with established "Wolfgang Puck Fine Dining Group" standards. The position also requires the employee to provide guests with accurate information regarding the restaurant and its operations. The essential hospitality standards must be used at all times: enthusiastically recognize guest per the Wolfgang Puck Fine Dining Group standards, eye contact, smile, speak first, engage in polite conversation, and use the guest's last name.

Essential Job Functions:

• Welcome guests by greeting them per the Wolfgang Puck Fine Dining Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction

• Escort and seat guests to their table or reserved table

• Promote and maintain the highest level of customer service to all guests while staying alert to their needs

• Handle and process telephone and in person reservations to document in Open Table system

• Maintain responsibility of cleanliness of hostess stations

• Maintain responsibility of cleanliness of all menus and drink menus

• Maintain knowledge of menu, including daily specials

• Maintain current information on all general activities of the restaurant

• Be knowledgeable with regards to operating hours of the restaurant and any promotion/events

• Performs other job-related duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum 2 years experience as a Hostess in fine dining food and beverage industry

• Minimum 1 year Open Table experience

• Working knowledge of computer applications and systems

Knowledge, Skills, & Abilities:

• Excellent guest service and hospitality skills and professional presentation

• Self-motivated with excellent organizational skills and attention to detail

• Excellent English communication skills (verbal & written)

• Must be effective at listening, understanding guest needs and clarifying concerns and issues raised by guests

• Ability to be flexible and to perform multiple tasks effectively

• Friendly, open disposition

• Ability to work holidays and weekends

• Ability to stand for long periods of time

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

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CUT by Wolfgang Puck
New York, NY

CUT by Wolfgang Puck

Fine Dining

Part of Wolfgang Puck Fine Dining Group

The name Wolfgang Puck is synonymous with the best of restaurant hospitality and the ultimate in all aspects of the culinary arts. The famed chef and restaurateur has built a brand that encompasses three companies: Wolfgang Puck Fine Dining Group, Wolfgang Puck Catering and Wolfgang Puck Worldwide, Inc. Wolfgang’s first fine dining venture began in 1982 with the opening of Spago in Los Angeles, and has since grown to over 26 award-winning locations that span over six countries including the U.S., United Kingdom and Singapore. Wolfgang Puck Worldwide, Inc. is a privately held corporation that includes a rapidly growing portfolio of company-owned and franchised locations of casual dining and fast-casual restaurants, as well as an extensive list of branded consumer products and other licensing and merchandising projects. Of the 50+ restaurants located across the globe, several are situated within non-traditional settings such as airports, universities, casinos and hospitals, as well as hotels, malls and as free-standing venues. Wolfgang Puck Catering, brings a new level of innovation and inspiration to special event and contract dining services for cultural, corporate and entertainment venues across the country, offering a restaurant-quality experience in a special event setting for both small and large scale events.

The Wolfgang Puck Fine Dining Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable fine dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Fine Dining Group's objectives and exacting standards.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

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