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Floor Manager
Spiga Ristorante & Cocktail Bar
808 Lexington Avenue, New York, NY
Spiga Ristorante & Cocktail Bar hiring Floor Manager in New York, NY

Spiga Ristorante & Cocktail Bar hiring Floor Manager in New York, NY

Floor Manager

Spiga Ristorante & Cocktail BarMore Info

808 Lexington Avenue, New York, NY
Full Time • Salary ($75k - $80k)
Expires: Oct 15, 2026

137 people viewed

Required Years of Experience

3 years


Job Details
Position Summary
 
The Floor Manager oversees smooth day-to-day dining room operations by delivering excellent guest service, supervising front-of-house staff, maintaining high hospitality standards, and working closely with the kitchen and ownership. As a visible leader on the floor, the Floor Manager helps create an atmosphere of quality, professionalism, and warmth.
 
Primary Responsibilities
 
* Lead front-of-house operations during assigned shifts.
* Greet guests and ensure attentive, professional service.
* Supervise servers, bartenders, hosts, bussers, and food runners.
* Run pre-shift meetings to review specials, reservations, VIP guests, and updates.
* Resolve guest concerns quickly and professionally.
* Monitor service standards, food timing, and table turnover.
* Coordinate with the kitchen to support clear communication and guest satisfaction.
* Assist with seating, reservations, and guest flow during busy periods.
* Ensure compliance with New York City health and safety regulations.
* Enforce restaurant policies on appearance, punctuality, sanitation, and professionalism.
* Assist with scheduling, shift coverage, and labor management.
* Train, coach, and mentor front-of-house employees.
* Monitor cash handling and assist with opening and closing duties.
* Maintain cleanliness and organization in the dining room, bar, and guest areas.
* Promote teamwork and a respectful, positive work environment.
 
Qualifications

* Food Protection Certificate by the NYC DOHMH a MUST
* 2–3 years of restaurant management or supervisory experience.
* Strong leadership and interpersonal skills.
* Excellent communication and problem-solving abilities.
* Ability to stay calm under pressure in a fast-paced environment.
* Knowledge of POS systems and reservation platforms.
* Flexible schedule, including evenings, weekends, and holidays.
* Familiarity with New York City food service regulations preferred.
 
Performance Expectations
 
The successful Floor Manager will:
 
* Lead by example.
* Deliver memorable guest experiences.
* Build a motivated, accountable front-of-house team.
* Maintain high standards of cleanliness and service.
* Communicate clearly with ownership, management, kitchen staff, and employees.
* Demonstrate integrity, professionalism, and sound judgment in all interactions.
 
Physical Requirements
 
* Ability to stand and walk for extended periods.
* Ability to lift and carry up to 30 pounds.
* Ability to work in a fast-paced restaurant environment.
 
Reporting Relationship
 
The Floor Manager reports directly to the General Manager and/or Ownership and is expected to uphold the restaurant’s mission of exceptional hospitality, operational excellence, and teamwork.

Compensation Details

Compensation: Salary ($75,000.00 - $80,000.00)


Required Skills

Ability to Create a Positive Atmosphere

Conflict Resolution skills

Time Management Skills

Ability to Multitask

Attention to Detail

Ability to Motivate a Team

Customer Service Orientation

Ability to Adapt to Changing Situations

Strong Organizational Skills

Ability to Train and Develop Others

Ability to Train Others Effectively

Ability to Communicate Effectively With Diverse Groups

Ability to Uphold Company Standards

Ability to Manage Stress Effectively

Ability to manage stress

Ability to prioritize tasks

Ability to Foster a Collaborative Work Environment

Interpersonal Skills

Team Management

Communication Skills

Ability to Work Under Pressure

Customer Service

Communication

Team Leadership

Team Collaboration

Collaboration

Operational Efficiency

Adaptability

Read more


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Italian

Fine Dining, Upscale Casual

The original Spiga on West 84th Street has become a beloved neighborhood gem — a quaint, rustic Roman-style trattoria, where the aromas of slow-simmered sauces, the clinking of wine glasses, and the joyful hum of conversation create an atmosphere that feels like a timeless evening in Trastevere.

Now, across the park, a new chapter begins. At 808 Lexington Avenue and 62nd Street, the cozy, inviting — and undeniably alluring — Spiga Ristorante & Cocktail Bar opens its doors. Exuding an effortless Roman elegance, this casually sophisticated sister welcomes guests to linger over lunch, brunch, dinner, and late-night cocktails, seven days a week.

The Spiga team draws on our Italian heritage and extensive culinary experience, bringing a passion for amazing food and warm, genuine hospitality. At Spiga, Italian tradition meets artistry — every dish prepared with the finest ingredients, every moment infused with la dolce vita.

Front of House StaffSous ChefHead Chef