Floor Manager

Tartinery is a premium French café - bar concept with six existing locations across Manhattan (more info at www.tartinery.com).

We are looking for a happy, humble and hard-working Floor Manager to join our growing team.

MUST be fluent (Level3) Spanish (Required) - Will not accept applications without this requirement.

Our managers leads our team members, they are the heart of our business, the face of our brand and what truly make the Tartinery experience special and unique. They help drive Tartinery's values within the restaurant - creating a warm environment where all feel welcome to enjoy a healthy & delicious meal together.

Position Overview:

The Floor Manager is responsible for leading, directing, and motivating their team to provide exceptional customer experiences that create genuine connections. The AGM oversees daily operations and work side-by-side with their team to manage internal and external customer experiences, in addition to driving sales and productivity. They will train, coach, develop and empower their team to deliver Tartinery’s high operating standards.

Ideal candidates will have an entrepreneurial spirit, in addition to thinking and acting like an owner when managing the business. They will be proactive and solution oriented in order to drive continuous improvement in all aspects of operations. 

Duties & Responsibilities:

• Leading by example and being a role model for the standards and behaviors consistent with Tartinery’s core values and culture.
• Training and developing team members to build a pipeline of internal promotions.
• Driving employee retention and building a passion for the Tartinery brand within team.
• Proactively attracting, identifying, and hiring team members that embody the Tartinery profile and have the ability to grow within the organization.
• Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution.
• Leading and developing a restaurant team that is successful in day-to-day operations.
• Serving as a role model for high quality, hands on, floor management - including effective deployment of labor to maximize throughout.
• Scheduling daily labor requirements that not only meet the needs of the business and provide great customer service experiences, but also drive strong productivity of scheduled labor.
• Ensuring that food safety and security standards are met and adhered to consistently.
• Maintaining food and table service levels by leading strong BOH and FOH execution.
• Addressing performance issues quickly and respectfully by coaching, counseling and managing any conflicts.
• Contributing ideas, thoughts and solutions that result in increased productivity, higher retention, and improved operations.
• Maintains quality control of goods and food cost objectives. Controls purchases and inventory.

Qualifications:

• Must be 21 years of age.
• Have knowledge of service and food & beverage, generally involving at least two years of front-of-the-house operations and management positions in up-scale, high volume and fast-paced environment.
• Possess excellent basic math skills and have the ability to operate a cash register / POS system, as well as understanding of restaurant financial basics (P&L, food costing, inventory, etc).
• Possess excellent leadership skills.
• Must be comfortable with Word and Excel.
• Must be fluent in English. Bilingual in Spanish is required for this role!
• Must have NY food protection certificate.
• Must have the stamina to work 45 to 50 hours per week.
• Must be highly organized.

Up to $10,400 bonus package based on performance.