Captain

We’re looking for a Restaurant Captain to join our team at Altair NYC.

The Restaurant Captain is a senior service professional who works closely with our management team to support daily floor operations and ensure we consistently deliver a high level of hospitality.

This is a hands-on leadership role, and we’re looking for someone who can lead by example, read the room, support the team, and recognize what our guests need without always waiting to be asked.

Key Responsibilities:

• Lead and support the service team throughout daily operations.
• Maintain a strong floor presence and ensure Altair’s service standards are consistently executed.
• Monitor tables, service pacing, and overall guest satisfaction.
• Maintain strong knowledge of our food, cocktails, wine, and beverage offerings.
• Support Servers, Runners, Bussers, Hosts, and Bartenders whenever needed.
• Assist with guest concerns and communicate any issues promptly to management.
• Assist with training and coaching both new and existing team members.
• Participate in pre-shifts, menu education, and ongoing service training.
• Maintain clear communication between the dining room, kitchen, bar, host team, and management.
• Help ensure accurate POS use, order execution, and check handling.
• Ensure opening, closing, side work, cleanliness, and restaurant presentation standards are maintained.
• Maintain a professional, polished, positive, and hospitality-focused presence at all times.

We’re looking for someone who is proactive, organized, knowledgeable, confident, and hospitality-driven—someone who leads by example and takes ownership of both the guest experience and the success of the team.