Who we are:
https://www.muisupperclub.com/
Check out our website!
More than a restaurant, MUI is a place where craftsmanship, hospitality, and continuous learning come together. We are dedicated to creating memorable dining experiences that celebrate seasonality, authenticity, and the beauty found in subtlety. Our team shares a passion for excellence, mutual respect, and the pursuit of mastery in their craft. If you are passionate about Japanese cuisine, committed to delivering extraordinary experiences, and eager to grow alongside a team that values artistry and purpose, we invite you to join us in bringing the spirit of MUI to life.
Key Qualifications:
- Lead and support daily front-of-house operations to ensure seamless, efficient, and elevated service
- Provide exceptional hospitality and create a welcoming, refined experience for every guest
- Monitor food and beverage service, ensuring quality, consistency, presentation, and adherence to restaurant standards
- Proactively identify and resolve guest concerns with professionalism, discretion, and sound judgment
- Build strong relationships with guests and anticipate their needs to deliver personalized service
- Lead, coach, and support team members while fostering a positive, respectful, and team-oriented work environment
- Communicate clearly and effectively with team members, leadership, kitchen staff, and other departments
- Ensure staff consistently follow service standards, restaurant procedures, and company policies
- Monitor service flow and make adjustments as needed to maintain efficiency and guest satisfaction
- Oversee opening, closing, side work, station setup, and breakdown procedures
- Ensure workstations and dining areas remain clean, organized, fully stocked, and presentation-ready throughout service
- Monitor inventory and assist with stocking and operational needs as necessary
- Maintain awareness of food safety, sanitation, and workplace safety standards and address issues promptly
- Assist with training and onboarding new team members while reinforcing service expectations and restaurant standards
- Lead by example with a positive attitude, strong work ethic, professionalism, and attention to detail
- Support management with scheduling, shift organization, staff communication, and other operational responsibilities as needed
- Maintain a polished professional appearance and uphold the restaurant’s standards for grooming and uniform presentation
- Move quickly and efficiently throughout service while remaining composed, attentive, and professional
- Work collaboratively with leadership to identify opportunities to improve service, operations, and overall guest satisfaction
Requirements:
- Previous management or leadership experience in a high-end, fine-dining, upscale, or high-volume restaurant environment preferred
- Excellent communication and interpersonal skills, with the ability to engage guests and lead a diverse team effectively
- Strong understanding of elevated hospitality and a genuine passion for creating exceptional guest experiences
- Strong problem-solving, decision-making, multitasking, organizational, and time-management skills
- Exceptional attention to detail and commitment to maintaining high service standards
- Ability to recognize and address safety, sanitation, and operational concerns
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays
- Ability to stand and walk for extended periods throughout a shift
- Ability to bend, stoop, reach, and perform other physical tasks required to support restaurant operations
- Friendly, polished, and professional demeanor with a genuine desire to provide outstanding hospitality
- Strong team-oriented mindset with a willingness to assist wherever needed
- Ability to follow direction from leadership while also taking initiative and exercising sound judgment
