Required Years of Experience
1 year
Job Details
Join our team and be part of one of New York’s most prestigious dining destinations.
Jean-Georges Management is built on a powerful culinary foundation and has evolved into a globally recognized, award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten has emphasized providing the very best in culinary artistry and tailored hospitality, resulting in an acclaimed constellation of more than 60 restaurants worldwide. Our success is made possible by a dedicated team of professionals who embody excellence, passion, and an unwavering commitment to guest experience.
POSITION SUMMARYThe Host is the first point of contact for our guests and sets the tone for the dining experience. This role requires a polished, gracious, and professional presence to welcome guests, manage reservations, and oversee the seamless flow of the dining room while ensuring an exceptional experience from arrival to departure.
ESSENTIAL JOB RESPONSIBILITIES-
Provide a warm, professional, and refined greeting to all guests upon arrival.
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Manage reservations and walk-ins with efficiency and accuracy using reservation platforms.
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Escort guests to their tables while communicating special requests or needs to the service team.
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Monitor guest flow and table rotation to balance guest satisfaction with restaurant efficiency.
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Clearly communicate accurate wait times and updates to guests.
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Answer phone calls, assist with reservations, and provide information about the restaurant.
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Anticipate guest needs and address requests promptly with poise and professionalism.
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Support the management team with guest relations, VIP requests, and special occasions.
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Maintain a polished appearance and professional demeanor at all times.
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Minimum of one (1) year of host or guest relations experience; fine dining and high-volume experience strongly preferred.
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A true passion for hospitality and the guest experience.
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Exceptional interpersonal and communication skills.
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Strong organizational abilities and attention to detail.
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Familiarity with reservation systems RESY
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Ability to manage guest interactions with grace, even under pressure.
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Flexible availability including days, nights, weekends, and holidays.
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Professional, refined appearance and demeanor.
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Ability to stand and walk for prolonged periods.
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Ability to lift and carry up to 15 lbs.
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Ability to maneuver through a fast-paced, ever-changing environment; bend, lift, and reach as needed.
The base pay range for this position is $20.00 – $24.00 per hour. Actual compensation will be determined based on experience, qualifications, and skills.
Jean-Georges is an Equal Opportunity Employer.
Compensation Details
Compensation: Hourly ($20.00 - $24.00)
Required Skills
Customer Service Orientation
Problem Solving Skills
Time Management Skills
Teamwork
Adaptability
Conflict Resolution skills
Multitasking Abilities
Attention to Guest Needs
Read more
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Part of Restaurants by Jean-Georges
The Mark Restaurant by Jean-Georges is a celebrated dining destination located within The Mark Hotel, one of New York City’s most iconic and luxurious addresses on Manhattan’s Upper East Side. Helmed by world-renowned chef Jean-Georges Vongerichten, the restaurant seamlessly blends Jean-Georges’ signature culinary excellence with the elegance and sophistication of The Mark.
Serving breakfast, lunch, dinner, and late-night dining, The Mark Restaurant is a neighborhood favorite and global hotspot for hotel guests, New Yorkers, and international visitors alike. The menu features Jean-Georges’ contemporary French techniques with a seasonal focus, complemented by a dynamic cocktail program and an exceptional wine list. Guests can enjoy refined dining in the restaurant, casual bites at the bar, or private meals in The Mark’s elegant event spaces.
Culture & Team
At The Mark Restaurant, hospitality is at the heart of everything we do. Our team is built on collaboration, precision, and a passion for delivering world-class service. We are committed to fostering a positive and professional work environment that encourages growth, creativity, and excellence.
Why Work With Us?
Work alongside one of the most celebrated chefs in the world, Jean-Georges Vongerichten
Be part of a highly reputable, award-winning restaurant team
Opportunities for career growth within Jean-Georges Management Group’s global portfolio
A professional and supportive work culture focused on training, development, and excellence
Exposure to a high-profile clientele and a dynamic, fast-paced luxury environment
