Required Years of Experience
3 years
Job Details
JF Restaurants by Michelin-Starred and Award-winning Chef John Fraser is seeking a Floor Manager at The Terrace & Outdoor Gardens Restaurant inside of the Time Square Edition Hotel.
The Floor Manager is responsible for overseeing the daily activities of the Front of House operations and employees in accordance with company policies and procedures and works concurrently with Back of House ensuring a successful operation. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Responsibilities include, but not limited to:
- Actively manage the floor during peak service times and events to ensure smooth operations and exceptional guest experiences.
- Assist in training and supervising staff, ensuring they provide top-notch service.
- Assist in recruiting, hiring, and scheduling staff.
- Conduct pre-service meetings with staff to finalize details and expectations.
- Handle guest feedback and resolve any issues promptly.
- Ensure compliance with all safety and sanitation regulations.
- Maintain high visibility during service to provide support and address any issues.
Qualifications:
- 3+ years of high volume restaurant Management experience
- Proven experience working with event execution.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Detail-oriented with a focus on providing exceptional guest experiences.
- Familiarity with Forbes service standards and luxury hospitality expectations.
- Basic wine knowledge, including familiarity with key varietals, regions, and making guest recommendations.
- Actively strive to ensure that we remain compliant with all local, state, and federal employment laws and Department of Health standards.
- Certification in NYC Food Protection License is required.
If you thrive on leading dynamic teams and creating unforgettable guest experiences, we’d love to hear from you. Join us at The Times Square Edition and make your mark in luxury hospitality!
To learn more about our company, please visit: https://www.jfrestaurants.com
John Fraser Restaurants is proud to be an Equal Opportunity Employer.
Compensation Details
Compensation: Salary ($70,000.00 - $80,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Team Management
Staff Training
Recruitment Skills
Scheduling Skills
Problem Solving
Customer Service Orientation
Time Management
Attention to Detail
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Part of JF Restaurants
Chef John Fraser is the accomplished restaurateur behind Manhattan's NIX and The Loyal. JF Restaurants also operates collaboratively as Food and Beverage Partner to The Times Square EDITION Hotel and the Metropolitan Museum Dining Room.
In 2019, in partnership with Ian Schrager, JF Restaurants opened The Times Square Edition and oversees all food and beverage at the new 452-room hotel in Times Square, including 701West, The Terrace at EDITION, Paradise Club and the Lobby Bar. For the past 10 years, Chef John Fraser has built a renowned restaurant group, garnishing industry wide recognition, multiple Michelin Stars and favorable accolades from the New York Times.
ABOUT JF RESTAURANTS
JF Restaurants is a hospitality group rooted in collaboration and innovation, founded by restaurateur & Michelin-starred chef, John Fraser. We create moments that move people by using food, beverage, hospitality and design.
Restaurateur & Michelin-starred Chef John Fraser made his mark on the culinary landscape by redefining the role of vegetables in American cuisine, from imaginative fine dining restaurants to nostalgic neighborhood brasseries. A vision to create the entire hospitality experience led John to found his own hospitality group, JF Restaurants.
JF Restaurants is a collaborative, creative hospitality group based in New York City, with venues across the country. Concepts include Nix, America’s only Michelin-starred vegetarian restaurant, The Loyal in West Village, four restaurants & bars inside The Times Square EDITION and Ardor, at the WeHo EDITION in Los Angeles. John’s responsibilities at JF Restaurants include creative direction & concept development, business strategy and operations.
Awards / Distinctions
2020
2020
