About PKLYN
PKLYN is a beloved pickleball club in Gowanus, Brooklyn that offers an unmatched experience for enthusiasts and newcomers alike. Combining top-notch facilities with a vibrant atmosphere, PKLYN is not just a venue – it’s a community gathering place where people come to play, hang out, socialize, and enjoy exceptional hospitality.
Vision for the Role
We are seeking a dynamic and motivated Bar Supervisor/Lead Bartender to lead and elevate bar operations at PKLYN – Brooklyn’s premier pickleball club. This role is central to delivering outstanding guest experiences while ensuring smooth, consistent, and efficient bar service. The ideal candidate has a passion for hospitality, experience managing teams, and is excited to innovate, implement new ideas, and continually improve how our bar enhances the overall PKLYN experience. From overseeing day-to-day operations to developing systems that uphold quality and consistency, this person will take ownership of the bar’s success and help build a social, welcoming environment that keeps guests coming back.
Role & Responsibilities
Bar Management:
- Oversee bar operations including staff communication, inventory, and quality assurance
- Ensure compliance with health & safety regulations, including responsible alcohol service
- Maintain cleanliness and organization across the bar area, guest spaces, and storage
- Execute and uphold closing procedures to ensure consistency and accountability
Guest Services:
- Implement guest service standards to ensure a consistently high-quality experience
- Provide exceptional customer service, resolve inquiries, and solve problems
- Gather and analyze guest feedback to identify areas for improvement and implement changes to enhance service offerings
Inventory Management:
- Monitor and manage inventory levels for F&B, liquor, bar supplies, and other equipment
- Order supplies and manage vendor relationships, ensuring cost-effective, timely delivery
- Conduct regular inventory audits and send weekly inventory reports
- Perform and verify weekly cash counts, ensuring secure handling of all transactions
Staff Training and Management:
- Train and mentor a team of 1-2 bartenders to deliver exceptional service
- Provide on-the-floor coaching and lead by example during service shifts
- Meet regularly with PKLYN management to review team performance, provide feedback, and align on operational needs and goals
- Monitor industry trends and incorporate innovative ideas to enhance guest experience
Qualifications
- At least 2–3 years experience in a bar or hospitality setting, with at least 1 year in a supervisory or team lead role
- Proven ability to manage bar operations and support high-volume service environments
- Excellent leadership, communication, and interpersonal skills with customers & team
- Ability to work flexible hours, including evenings, weekends, and holidays as needed, and to commute reliably to the location (80 4th St., Brooklyn, NY 11231)
- Demonstrated problem-solving skills and a keen attention to detail
- Proficiency with POS systems (we use Toast), inventory tracking software, and basic office tools (e.g., spreadsheets for ordering or budgeting)
- Certifications such as TIPS or ServSafe Alcohol (or willingness to obtain upon hire)
- Knowledge of pickleball is encouraged and a significant asset but is not required
Compensation & Benefits
The Bar Supervisor role is an hourly position that includes a blend of administrative and bartending responsibilities. Weekly hours typically range between 30–40 hours, depending on the needs of the business, events, and seasonality. These hours breakdown roughly as:
- Administrative hours:
- Approx. 7 hours/week dedicated to duties like inventory management, cash-outs, scheduling support, and operational reporting. Some of these hours are scheduled consistently each week, while others are flexibly utilized
- Administrate Rate is higher ($25-28) to reflect leadership responsibilities
- Bartending hours:
- Remaining hours are spent bartending on the floor, leading shifts, and ensuring high-quality guest service during service hours
- Bartending Rate is $16-19, plus eligibility for tips
To Apply
Please email [email protected] and include “Bar Supervisor” in the subject line.
To be considered, you must include:
- Your resume
- A very brief introduction or cover letter
- Your favorite animal (don’t overthink it) (or do?)
