Required Years of Experience
3 years
Job Details
Established hospitality group is seeking an experienced and driven operations leader to join our New York City team.
This role is ideal for a hospitality professional with strong restaurant operations experience, a hands-on management style, and a genuine passion for food, service, and guest experience. Experience with Italian cuisine, wine, or European-style hospitality is a plus.
We are looking for someone who thrives in fast-paced environments, leads from the floor, builds strong teams, and is excited by the opportunity to grow within an established and evolving hospitality group.
Key Responsibilities
- Lead day-to-day restaurant operations, including opening, service, and closing
- Drive exceptional guest experience through active floor presence and hospitality leadership
- Oversee front-of-house operations while partnering closely with kitchen leadership
- Recruit, train, coach, and develop service team members
- Maintain and elevate service standards, systems, and operating procedures
- Identify opportunities to grow revenue, increase guest counts, improve average spend, and drive profitability
- Oversee operational administration, scheduling, maintenance coordination, and general facility standards
- Ensure compliance with health, safety, cleanliness, and regulatory requirements
- Support food and beverage program execution, including service standards, product knowledge, and quality control
Qualifications
- Minimum 3+ years in a senior restaurant management role (General Manager, AGM, or equivalent)
- Strong food and beverage knowledge; wine knowledge preferred
- Experience in high-volume, fast-paced, hospitality-driven restaurant environments
- Strong leadership, communication, and team development skills
- Operationally minded, highly organized, and detail-oriented
- Comfortable with systems, reporting, and administrative responsibilities
- Proficiency in Microsoft Office / Google Workspace
- NYC Food Protection Certification (or ability to obtain)
- Familiarity with Italian cuisine or European dining culture is a plus
A competitive compensation package will be offered based on experience.
Compensation Details
Compensation: Salary ($80,000.00 - $95,000.00)
Required Skills
Ability to Thrive in Fast Paced Environments
Strong Team Building Skills
Adaptability to Evolving Hospitality Trends
Customer Service Orientation
Problem Solving Skills
Strategic Thinking
Financial Acumen
Attention to Detail
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Part of Ninepin Hospitality
Moby's is part of Ninepin Hospitality, a New York–based restaurant group behind Brass, The Tusk Bar, Caffè Tusk, Trapizzino.
Our concepts balance strong culinary identity with lively, guest-focused hospitality, from grand dining to bar-driven restaurants, neighborhood cafés and seasonal destinations.
