Server

Ennismore is the largest and fastest-growing lifestyle hospitality company. Ennismore brings together talented teams, from unique brands, to create a culture that is entrepreneurial and purpose-driven in everything we do.

The Dominick Hotel (soon to be Delano Soho) is a luxury, 4 Star, 5 Diamond hotel in the Soho neighborhood of New York City is seeking a seasonal Server to contribute to the success of our Food and Beverage program.

The downtown address lends itself to a casual, more comfortable style of luxury. The design of the hotel imbues a welcoming feeling to the arrival experience with a soaring lobby space enriched by the warmth of wood louvers and the glow of a fireplace. Summer is when the Terrace on 7 becomes a coveted destination with the outdoor lounge pool, cabanas, and a chance to imbibe on a sampling of international street food and refreshing cocktails.

The Dominick Hotel is looking for Servers to join the team!

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
•  Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
•  Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
•  Maintain positive guest relations at all times.
•  Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
•  Resolve guest complaints, ensuring guest satisfaction.
•  Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
•  Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
•  Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
• Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Maintain complete knowledge of P.O.S. and manual systems
• Complete all side duties as assigned: Quality checks of Restaurant stock and supplies, folding napkins, setting up condiments/non-alcoholic beverages, set tables, review reservations and daily specials.
• When assigned, take guests' food and beverage orders, utilizing suggestive selling techniques.
• Record order of guest.
• Input order into system and ensure transmission of food orders is verified by Kitchen when assigned to do so.
• Legibly document orders when system is down and distribute food orders to Kitchen.
• Retrieve all alcoholic beverage items from bar and serve to guest.
• Open and serve wine/champagne bottles in accordance with departmental standards.
• Make all varieties of coffee in accordance with the departmental standards.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
• Guide the activities of the assigned Bussperson to ensure optimum service to guests.
• Clear each course.
• Remove soiled wares from tables as assigned and transport to dishwashing area.
• Properly crumb tables after the entree course is removed.
• Present finger bowls.
• Present dessert menu and describe items/present dessert cart to each table; describe selections and make suggestions; serve guests' selections from dessert cart.
• Present cordial cart and offer selections.
• When assigned, total all charges and present guest checks; process payments through the Cashier.
• Adhere to payment, cash handling and credit policies/procedures.
• Extend appreciation for guests' patronage and invite them back.
• Clean and reset tables immediately after guest departs.
• Collect and report tips at the end of the assigned shift.

• Minimum of 21 years of age to serve alcoholic beverages.
• 1 year(s) experience as a Server
•  Food handling certificate.
•  Fluency in English both verbal and non-verbal.
•  Provide legible communication.
• Compute basic arithmetic
• Knowledge of variable food service styles
•  Ability to: