Assistant General Manager

New Upscale Mediterranean Restaurant Opening Soon — North Williamsburg

A new upscale modern Mediterranean restaurant is opening soon in North Williamsburg, located within the plaza of the iconic The William Vale.

Rooted in warm hospitality, thoughtful service, and high operational standards, the restaurant will offer a refined yet energetic dining experience with a modern kosher approach, a chef-driven menu, elevated cocktails, and a strong neighborhood focus.

We are currently seeking an experienced Assistant General Manager to join the opening leadership team.

This is an opportunity for a hands-on hospitality professional who thrives in fast-paced environments, understands upscale service, and is passionate about building culture, systems, and guest experience from the ground up.

• Assist in overseeing all daily front-of-house operations

• Lead floor service with professionalism, urgency, and hospitality

• Support the General Manager in executing opening procedures, systems, and operational standards

• Act as MOD (Manager on Duty) during service

• Maintain high standards of cleanliness, organization, maintenance, and presentation throughout the restaurant

• Ensure smooth communication between FOH and BOH teams

• Help create a positive, accountable, team-oriented culture

• Maintain an exceptional level of guest hospitality and service recovery

• Build relationships with regular guests, hotel guests, and neighborhood clientele

• Handle guest concerns professionally and efficiently

• Monitor reservation flow, pacing, seating strategy, and overall dining room experience

• Support private dining and special event execution when needed

• Assist with hiring, onboarding, training, and development of FOH staff

• Help manage schedules, staffing levels, and labor efficiency

• Lead pre-shift meetings and ongoing training initiatives

• Enforce company policies and service standards consistently

• Coach staff through performance issues and support disciplinary procedures when necessary

• Support payroll review, tip management, and daily reporting

• Assist in monitoring labor costs, inventory practices, comps, voids, and operational efficiencies

• Maintain strong knowledge of POS systems, reservations platforms, and operational software

• Help manage vendor coordination and day-to-day operational logistics

• Participate in weekly management meetings and opening strategy discussions

• 3+ years of management experience in upscale restaurants, hotels, or hospitality-driven concepts

• Strong floor presence and leadership skills

• Experience with high-volume service and elevated hospitality standards

• Excellent communication and organizational abilities

• Ability to remain calm and solution-oriented under pressure

• Experience with Toast, Resy, 7shifts, or similar hospitality systems preferred

• Availability to work nights, weekends, and holidays

• NYC hospitality experience strongly preferred

• Hospitality-first mindset

• Strong emotional intelligence and professionalism

• Hands-on leadership style

• Attention to detail and operational awareness

• Passion for food, beverage, music, and guest experience

• Someone excited to help shape a new restaurant from the opening stage