Indienne New York | 515 W 38th Street, New York, NY
Chef Sujan Sarkar is bringing his Michelin-starred Indian tasting menu concept, Indienne, to New York City this spring. We are seeking polished, hospitality-driven Front-of-House professionals to join our opening team and help create a seamless and memorable guest experience from the very first interaction.
Position Overview
The Host is an hourly service role that works closely with the management team and both front- and back-of-house staff. As the first and last point of contact for our guests, the Host plays a critical role in setting the tone for the dining experience.
This position is responsible for managing reservations, pacing the dining room, and maintaining accurate and detailed guest information, including preferences, dietary restrictions, allergies, and special occasions. The Host team serves as the foundation of communication between guests and the service team, ensuring consistency and attention to detail throughout the entire experience.
Key Responsibilities
Guest Experience & Service
- Greet all guests warmly upon arrival and thank them upon departure
- Manage reservation flow and seating to maintain proper pacing of the dining room
- Communicate clearly and professionally with guests regarding wait times or delays
- Accommodate walk-in guests whenever possible while upholding service standards
- Maintain a polished, organized, and welcoming front door presence
Reservations & Systems
- Operate reservation platforms efficiently (Resy, SevenRooms preferred)
- Maintain accurate and detailed guest profiles, including preferences, allergies, and special occasions
- Recognize VIPs, industry guests, and returning clientele, and follow proper service protocols
Team Collaboration
- Communicate effectively with management and service staff to ensure seamless guest flow
- Support team members across the dining room to maintain a cohesive service experience
- Escalate guest concerns or issues to management promptly and professionally
Operations
- Maintain cleanliness and organization of the host stand and entrance area
- Assist with additional service or operational tasks as needed
- Adhere to grooming, presentation, and service standards at all times
Qualifications
- Minimum 2 years of experience as a Host in a fine dining or high-volume restaurant
- Strong communication and interpersonal skills
- Exceptional attention to detail and organizational ability
- Professional demeanor with a genuine passion for hospitality
- Ability to think quickly and adapt in a fast-paced environment
- Strong work ethic and collaborative mindset
- Receptive to feedback and committed to continuous improvement
Why Join Us
- Be part of an opening team for a Michelin-caliber concept in New York City
- Play a key role in shaping the guest experience from day one
- Work alongside a dedicated and high-level hospitality team
- Opportunity for growth within an ambitious and evolving program
Physical Requirements
This position requires the ability to stand and walk for extended periods (7–10 hours), as well as bend, reach, and move throughout the space during service. Reasonable accommodations may be made as needed.
Additional Information
This job description reflects the general scope of the role and may evolve based on operational needs. Indienne New York reserves the right to modify duties and responsibilities as necessary.
