Required Years of Experience
0-1 years
Job Details
Are you passionate about hospitality and energized by creating seamless, memorable dining experiences behind the scenes? Alma Cocina Latina, a renowned Venezuelan restaurant in Baltimore’s Station North neighborhood, is seeking a Backserver to join our vibrant, guest‑forward team.
As a member of the Support team at Alma, you play a vital role in shaping the rhythm of the dining room. You support our servers, anticipate needs before they arise, and help ensure every guest feels cared for—whether through a perfectly timed water refill, a beautifully delivered dish, or the quiet grace of keeping the room flowing. This role is ideal for someone who thrives in a fast‑paced environment, takes pride in thoughtful details, and finds joy in teamwork. You’ll join a team that values curiosity, consistency, and care—contributing to a restaurant rooted in culture, community, and imagination.
A Bit About Us
Alma is more than a restaurant—it’s a space that transports guests into Venezuelan culture through every detail. From imaginative food and cocktails to a forest of plants, purposeful décor, and a welcoming team, we’ve created a home that nurtures well‑being from arrival to farewell.
Key Responsibilities
Crafting the Experience: Support servers in delivering warm, attentive hospitality—ensuring guests feel seen and cared for throughout their meal.
Pacing & Flow: Run food with intention, clear tables gracefully, and help maintain the rhythm of service during busy shifts.
Menu Mastery: Learn Alma’s dishes, ingredients, and dietary accommodations to confidently answer guest questions and support the team.
Dining Room Presence: Keep the space polished, organized, and inviting—resetting tables, refreshing water, and anticipating needs.
Collaboration: Work closely with servers, bartenders, hosts, and the kitchen to create a unified, fluid guest experience.
Operational Excellence: Maintain cleanliness, follow safety and sanitation guidelines, and support side work that keeps the restaurant running smoothly.
What We’re Looking For
- Front of house experience in a fast paced restaurant
- Strong understanding of steps of service and a desire to grow within them
- A genuine love of hospitality and supporting a team
- The “Alma” spirit: reliable, optimistic, calm under pressure, and kind
- Clear, respectful communication with guests and teammates
- High stamina for standing and moving throughout shifts; availability on nights and weekends
What We Offer
- Dining discounts
- Opportunities for cross‑training and growth
- A supportive team and a vibrant, dynamic work environment
Compensation Details
Compensation: Hourly ($7.50) plus tips
Benefits & Perks: Dining Discounts
Required Skills
Attention to Detail
Anticipation of needs
Ability to work in a fast paced environment
Team Support
Problem Solving
Adaptability
Customer Service Orientation
Time Management
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Alma is not just a restaurant with deeply imaginative, exquisitely crafted food, it is a space that transports you into Venezuelan culture with every detail. From the thoughtfully curated culinary experience and cocktails to the welcoming team, the forest of plants, and purposeful decor, this is a place we have created for the well-being of our guests from the moment they arrive until the moment they leave our home.
