Backserver / Support

Breakfast shifts begin at 6:00 AM • Evening shifts on ART DC Rooftop Weekend availability is a must

Arlo Washington D.C., part of Renwick Hospitality (Lindens, Altair, Lulla, Foxtail), is seeking energetic, hospitality‑driven Server Assistants to join our team. As a Server Assistant, you’ll play a key role in supporting floor service, maintaining flow, and ensuring guests experience the warm, polished hospitality that defines Renwick properties. This role is ideal for individuals who thrive in fast‑paced environments, enjoy teamwork, and take pride in creating a clean, organized, and welcoming space.

Responsibilities include, but are not limited to:

• Supporting servers and bartenders by maintaining a clean, efficient, and well‑organized dining room and bar area.

• Washing, polishing, and restocking glassware to ensure service stations and the bar remain fully supplied.

• Assisting with restocking essentials including ice, garnishes, glassware, tools, and product as directed by the bar or service team.

• Running food from the kitchen to tables with accuracy, care, and attention to presentation standards.

• Clearing and resetting tables quickly and neatly to maintain smooth service flow.

• Maintaining cleanliness across the floor: wiping surfaces, organizing service stations, and ensuring guest areas remain tidy.

• Assisting with water service, delivering condiments, and supporting guest needs as directed by servers.

• Communicating clearly with servers, bartenders, hosts, and kitchen staff to ensure seamless operations.

• Demonstrating reliability, punctuality, and a strong team‑player attitude.

• Following our 10/4 Rule — acknowledge guests within 10 feet, greet them within 4 feet.

• Completing all opening duties, including stocking service stations, polishing glassware, preparing water stations, and ensuring the dining room is guest‑ready.

• Executing assigned side‑work based on role (support, runner, closer), including restocking supplies, organizing tools, and maintaining cleanliness standards.

• Assisting with mid‑shift tasks such as clearing and resetting tables, refreshing water stations, and ensuring all service tools remain stocked and organized.

• Completing all closing duties, including breaking down stations, polishing and restocking glassware, wiping and resetting service areas, and preparing the room for the next shift.

• Following all Renwick Hospitality checklists and side‑work assignments to maintain consistency, efficiency, and operational excellence.

• Minimum of 3 shifts per week, maximum of 5 shifts.

• Goal: 4 shifts weekly, averaging at least 30 hours, subject to business needs.

• Flexibility between early breakfast shifts (starting at 6:30 AM) and evening rooftop shifts is required.

• Clear scheduling expectations may impact hiring decisions.

• High performers may be offered opportunities to cross‑train or pick up additional shifts within the property as business needs allow.

At Renwick Hospitality Group, we uphold core values and service standards that define our approach. The most essential attributes for this role are kindness, reliability, and a commitment to excellence. Arlo Washington D.C. is a collaborative, professional environment where Server Assistants can learn, grow, and contribute meaningfully to memorable guest experiences.

Interested in joining the Arlo Washington D.C. team? Apply today and become part of a hospitality‑driven culture built on professionalism, creativity, and genuine guest care.