Required Years of Experience
2 years
Job Details
The Django Host warmly welcomes and helps align expectations with the jazz experience we offer. Proficiency in multi-tasking while clearly communicating with guests and team members effectively. Ability to understand guests’ preferences, both implied and explicit. Portrays an interest in the current NYC jazz scene and a general understanding of jazz history. Remains calm and collected under pressure.
• Greet and escort guests to their tables.
• Maintain an organized host stand and front of house.
• Assist with side work and opening/closing tasks as needed.
• Be aware of special events scheduled throughout the property and be able to direct guest appropriately.
• Answer phones and questions regarding the bar and lounge hours, service, availability, and make reservations
• Communicate with the band leaders to ensure they receive checks and drink tickets
Qualifications:
• Clearly ambitious in their pursuit of Food & Beverage knowledge.
• History of persistently identifying and working towards goals.
• Friendly, engaging and outgoing.
• Ability to multi-task and handle high volume.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Have the ability to reach, bend, stoop, climb up and down stairs, carry multiple objects.
• Ability to stand/work on feet for long periods of time.
Responsibilities include:
• Perform job with attention to detail, speed and accuracy.
• Prioritize and organize.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent hotel data.
Work Environment:
• Django, Prep areas, Kitchen, Box Office, Marquee signage.
• Under variable temperature conditions.
• Under variable noise levels.
• Standing for prolonged periods of time.
• Around chemicals
Compensation Details
Compensation: Hourly ($23.70)
Benefits & Perks: Paid Time Off, 401k
Required Skills
Strong interpersonal skills
Ability to Work Under Pressure
Attention to Detail
Time Management Skills
Adaptability to Changing Environments
Customer Service Orientation
Team Collaboration
Problem Solving Skills
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The Roxy Hotel has a way of drawing guests out of their hotel rooms and ushering in the Downtown creative set off the sidewalk. By day, the hotel is buzzing with impromptu meetings and freelance energy, and by night you’ll find DJs spinning vinyl, live jazz performances, and film screenings curated for “not-so-general” audiences. The Roxy’s classic American menu is available from sun up to lights out, while Sunday’s leisurely brunch is a standing date among New York’s Downtown dwellers.
