About Somssi:
Somssi is a neighborhood restaurant in Greenwich Village, rooted in a pan-Asian pantry and opening in June 2026. The debut concept from Ahris Kim of NA:EUN Hospitality – the team behind Atoboy, Atomix, and NARO – the name “Somssi” (솜씨) reflects a sense of craft: skill shaped through time, instinct, and experience.
Developed in partnership with NA:EUN Hospitality, Somssi offers an approachable, neobistro-style menu of shareable plates, drawing from Asian and European ingredients, techniques, and immigrant nostalgia. The experience is complemented by a thoughtful beverage program, featuring a well-traveled wine list, sake, and playful “little beverages.”
Designed as a place of gathering, Somssi is warm, lively, and generous—where hospitality is rooted in genuine care, and both guests and team members feel a sense of belonging.
We’re looking for team members who are curious, committed to learning, and grounded in genuine hospitality—those who take pride in their craft and contribute to a collaborative, thoughtful team environment.
Job Description:
Builds on the Host foundation with greater ownership of the door, reservation strategy, guest relations, and service flow. This role is expected to operate with a higher level of autonomy and serve as a trusted extension of the management team.
Core responsibilities include:
- Leading the door and managing the overall flow of service with confidence, poise, and sound judgment
- Overseeing reservations, walk-ins, pacing, turn times, seating strategy, and dining room flow in real time to support both guest experience and business needs
- Accurately quoting wait times, managing guest expectations, and making thoughtful decisions around seating priorities and accommodations
- Handling general inquiries, reservation-related emails, phone calls, and guest correspondence with professionalism and warmth
- Managing large party and group dining inquiries from initial response through follow-up and confirmation, with an eye toward maximizing bookings while protecting the integrity of service
- Maintaining, updating, and optimizing Resy, guest profiles, floor plans, turn times, reservation slots, tags, and other related systems or platforms used by the restaurant
- Helping maintain guest data accuracy and supporting retention efforts through thoughtful note-taking, profile management, and follow-up awareness across platforms such as Resy and Loyalist
- Building rapport with regulars, neighborhood guests, industry peers, and VIPs while contributing to long-term guest recognition and retention
- Serving as a primary point of communication for special requests, allergies, dietary restrictions, celebrations, and other guest needs, ensuring details are clearly relayed to the appropriate team members
- Supporting printed materials, menu requests, event-related confirmations, and other guest-facing administrative details tied to the reservation and arrival experience
- Completing all opening, closing, and side work checklists with consistency and attention to detail
- Identifying opportunities to improve reservation flow, guest communication, door systems, and service organization in collaboration with management
- Assisting management with broader hospitality, administrative, and operational responsibilities as needed, particularly as they relate to guest experience, reservations, service flow, and special events
Requirements:
- Broad and flexible availability to work weekends and evenings
- At least 1 year of full-service experience (preferably in a host or maitre d’ role)
- Must be able to demonstrate an extensive depth of organizational skills
- Proficient in Microsoft Office and/or Google Workplace
- Previous experience with Resy preferred
- Ability to lift up to 25lbs if necessary
- Safely and effectively use all necessary tools and equipment
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant
Benefits offered:
- Comprehensive Medical, Dental and Vision insurance
- Pre-Tax Commuter Benefits
- 401k
- Paid Time Off and Sick Pay
- ATO Scholarship: a chance to win $1,500 to apply towards the cost of any educational endeavor
- Dining Discounts at other properties
- Family Meals
- On site Educational Classes
Somssi is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
