As a Host/Hostess at Hello Hello, you'll play a crucial role in creating memorable experiences for our guests from the moment they walk through the door. You'll be responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of service during busy shifts. Your warm demeanor and excellent communication skills will set the tone for our guests' evening and contribute to the overall success of our bar.
Responsibilities:
- Welcome guests with a warm and friendly greeting upon arrival.
- Manage the reservation system (Resy) and accurately record guest information.
- Seat guests efficiently, taking into account table availability and server rotations.
- Communicate effectively with servers and bartenders to ensure a seamless dining experience.
- Assist with managing waitlists during peak times.
- Provide guests with accurate information about our menu, specials, and promotions.
- Handle guest inquiries, concerns, and special requests with professionalism and courtesy.
Requirements:
- Previous experience as a host/hostess or in a customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, high-volume environment.
- Strong organizational skills and attention to detail.
- Positive attitude and a genuine passion for providing exceptional hospitality.
- Ability to remain calm and composed under pressure.
- Flexibility to work evenings, weekends, and holidays as needed.
Perks:
- Competitive hourly wage and opportunities for advancement.
- Staff discounts on food and beverages.
- Fun and energetic work environment with a supportive team.
- Opportunity to be part of a growing and dynamic cocktail bar.
If you're ready to be the welcoming face of our vibrant cocktail bar and create memorable experiences for our guests, we'd love to have you join our team! Apply now with your resume telling us why you're the perfect fit for the role of Host/Hostess at Hello Hello.
