Job Title: AGM
Reports To: General Manager
Direct Reports: Bartenders, barbacks & servers and other FOH staff as assigned.
Our ideal candidate would embody the brand while leading and driving the management team to provide amazing food and impeccable service. This candidate would not only have great attention to detail but also strong delegation skills and the ability to oversee the entirety of restaurant operations. Positive vibes and a can do attitude wanted.
QUALIFICATIONS:
- Excellent at multitasking
- Strong leadership skills
- Strong innate sense of hospitality
- 2+ years of management experience
- Ability to maintain a good handle of food and labor costs
- Knowledge of POS systems and third party delivery platforms
- Strong wine, beer and cocktail knowledge
- Professional and productive communication skills
- Experience working in a high volume restaurant
- Must be flexible to work nights, holidays & weekends according to the needs of the business.
- Food Handlers Certificate
DUTIES & RESPONSIBILITIES:
- Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times.
- Lead the beverage program for the restaurant inclusive of ordering, inventory, and menu management
- Continually strive to develop both hourly and management staff in all areas of managerial and professional development.
- Ensure all management holds and leads effective pre-shift meetings
- Manage and organize menus and hours of operation on all delivery platforms
- Helps drive sales growth via execution and initiatives
- Maintain clear and consistent communication with prompt and professional response to emails, texts, etc
- Oversee cash handling and accounts payable procedures to ensure compliance with company policies, including petty cash reconciliation, weekly bank depositing and payroll administration
- Manage labor to cover the needs of business while meeting weekly labor targets.
- Serves as a mentor to newer members of the leadership team
