Required Years of Experience
1 year
Job Details
We're seeking team players with outstanding communication skills and a genuine passion for hospitality. The ideal candidate thrives in a fast-paced setting and is committed to delivering exceptional service to both guests and our community. If this sounds like you, we invite you to apply and share more about yourself. We can't wait to meet you!
You will be responsible for:
- Greeting all guests entering the restaurant and thanking all guests leaving the restaurant
- Ensuring reservations are prioritized and seated in a timely manner
- Hospitably managing walk-in guests and maintaining a waitlist as needed
- Clearly and politely communicating with guests about their table status
- Maintaining an organized floor by quickly and efficiently seating guests
- Maintaining professional and warm guest communications
- Communicating with service team and management
- Answering the phone during service and providing guests with needed information
- Maintaining cleanliness and organization at the host stand and front door area
The ideal candidate will have:
- Minimum of 1+ years’ front of house experience in a high-volume restaurant
- A positive attitude and passion for providing exceptional hospitality service
- A strong working knowledge of Open Table
- Flexible work schedule: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 30lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
Benefits for our FOH staff include: Medical/Dental and Vision Insurance (for full time employees), Transit Benefit Program, 401K Retirement Plan (for eligible employees), an Employee Dining Program, and more!
Frankies Spuntino Group is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws
Compensation Details
Compensation: Hourly ($18.00 - $20.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts
Required Skills
Outstanding communication skills
Teamwork
Hospitality service
Customer Service Orientation
Time Management
Organization
Problem Solving
Customer Service
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Pizza
Casual Dining, Quick Service
Part of Frankies Spuntino Restaurant Group
Founded in 2019 by acclaimed chefs Frank Castronovo and Frank Falcinelli, F&F Pizzeria has quickly cemented its reputation as one of the best purveyors of the New York-style slice in America. The pizzeria follows a thoughtful approach to baking and uses ingredients of the highest quality—many of them produced next door at sister restaurant Frankies Spuntino—in order to make pies that are simply thrilling, while remaining faithful to the source material. Or, as The New York Times put it: “Most impressive, all the improvement didn’t turn them into something different; they’re still recognizable members of the New York street-corner pizza family.”
