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Captain / Lead Server
Saigon Social
172 Orchard St, New York, NY 10002, United States
Saigon Social hiring Captain / Lead Server in New York, NY

Saigon Social hiring Captain / Lead Server in New York, NY

Captain / Lead Server

Saigon SocialMore Info

172 Orchard St, New York, NY 10002, United States
Full/Part Time • Hourly ($15.00 - $18.00)
Expired: May 6, 2026

Sorry, this job expired on May 6, 2026. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details
Job Details

Saigon Social is a vibrant, community-driven Vietnamese restaurant located in the heart of the Lower East Side. We’re known for our bold flavors, warm hospitality, and a team that takes pride in delivering memorable dining experiences.

We’re currently seeking an experienced, motivated, and professional Lead Server to join our front-of-house team. This role is ideal for someone who is ready to take the next step in their hospitality career - combining excellent service with leadership, mentorship, and support for daily operations.

What We’re Looking For:
  • 2+ years of NYC restaurant serving experience (fast-paced, full-service preferred)
  • Proven ability to lead by example and support team members during service
  • Strong communication, organization, and multi-tasking skills
  • A genuine passion for hospitality and guest experience
  • Ability to remain calm and solutions-oriented in a high-volume environment
  • Interest in growing into a management role
  • Familiarity with Vietnamese cuisine is a plus - but not required
What You’ll Do:
  • Provide knowledgeable, attentive, and polished service to every guest
  • Act as a leader on the floor - helping guide service flow and supporting teammates
  • Assist with training and mentoring new and existing staff
  • Serve as a point of contact between the team and management during shifts
  • Help manage service standards, ensuring consistency and excellence
  • Support operational tasks such as opening/closing procedures and side work oversight
  • Step in to resolve guest concerns professionally and efficiently
  • Maintain a clean, organized, and well-run section while supporting the overall dining room
Details:
  • Part-time and full-time opportunities available
  • Evening and weekend availability required
  • Compensation includes hourly wage + tips (with growth opportunities)
Why Join Us?

At Saigon Social, we’re committed to creating a supportive, respectful, and inclusive work environment while sharing Vietnamese food and culture. This role offers a clear path toward management for the right candidate who is eager to grow with our team.

To Apply:

Please email your resume to [email protected] with a brief note about why you’re a great fit for Saigon Social. We look forward to hearing from you!


Compensation Details

Compensation: Hourly ($15.00 - $18.00)

Benefits & Perks: Potential Bonuses, Dining Discounts


Required Skills

Mentorship

Team Support

Service Excellence

Conflict Resolution

Training and Development

Operational Management

Attention to Detail

Customer Service Orientation

Adaptability

Time Management

Problem Solving

Collaboration

Work Ethic

Cultural Awareness

Team Leadership

Leadership

Read more

View Job Description

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Vietnamese, Comfort Food

Quick Service, Casual Dining

Part of Saigon Social, and Cô Lạc

We are a Vietnamese restaurant located in the lower east side of Manhattan, offering Vietnamese comfort food with a twist.

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