Required Years of Experience
2 years
Job Details
Café Fiorello is seeking an experienced Maitre D’ to join our team in Washington, DC. We are looking for a polished hospitality professional who thrives in a fast-paced, high-volume environment and is passionate about delivering exceptional first and lasting impressions for our guests.
What You’ll Do
• Serve as the first point of contact for guests, providing a warm, professional, and gracious welcome
• Manage reservations and seating flow using OpenTable (or similar systems), ensuring optimal table utilization
• Maintain an organized and efficient front door, balancing walk-ins, reservations, and waitlists
• Communicate effectively with management, servers, and kitchen to ensure seamless service execution
• Handle guest inquiries, special requests, and concerns with professionalism and urgency
• Set the tone for service by maintaining a composed, confident, and guest-focused presence
• Train and support host team members to uphold service standards and consistency
What We’re Looking For
• 2–4 years of experience as a Maitre D’, Host Lead, or similar role in a high-volume, upscale or fine dining restaurant
• Strong knowledge of reservation systems (OpenTable preferred) and guest flow management
• Exceptional communication and interpersonal skills with a polished, professional demeanor
• Ability to remain calm under pressure and make real-time decisions in a fast-paced environment
• Strong attention to detail and organizational skills
• A genuine passion for hospitality and creating memorable guest experiences
• Flexible availability, including evenings, weekends, and holidays
We invite you to submit your resume and take the next step in your hospitality career with Café Fiorello.
Visit our website for more information: www.thefiremangroup.com
The Fireman Hospitality Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($21.00 - $24.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Customer Service Orientation
Problem Solving Skills
Team Leadership
Time Management
Ability to Multitask
Conflict Resolution
Adaptability
Professionalism
Read more
Other jobs you might be interested in
Italian
Fine Dining
Part of Fireman Hospitality Group









