Job Title: Assistant General Manager – Nubeluz
Location: New York, NY
Reports To: General Manager
Department: Operations
Employment Type: Salaried, Exempt
About José Andrés Group
José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.
Position Summary
Perched above the Manhattan skyline, Nubeluz by José Andrés is a dazzling rooftop destination where elevated cocktails, vibrant music, and electric energy come together to create an unforgettable nightlife experience.
The Assistant General Manager (AGM) is a dynamic and highly visible leader who thrives in a fast-paced, late-night environment. Partnering closely with the General Manager, the AGM drives exceptional evening operations, cultivates an energized and hospitality-driven team, and ensures every guest interaction feels seamless, celebratory, and memorable. This role is ideal for a leader with a passion for nightlife, beverage excellence, and creating high-impact guest experiences.
Key Responsibilities
Operational Leadership
- Lead high-energy nightly service, ensuring seamless execution from peak hours through close.
- Own the flow, pacing, and energy of the room, maintaining a vibrant yet controlled environment.
- Oversee reservations, guest arrival experience, VIP seating, and table management with precision.
- Partner with security and door teams to manage capacity, guest experience, and safety standards.
- Ensure music, lighting, and ambiance align with the brand experience throughout the night.
Sales & Brand Growth
- Drive revenue through premium beverage sales, bottle service and elevated upselling techniques.
- Actively engage with guests to build relationships, enhance experiences, and drive repeat visits.
- Support nightlife programming, special events, and activations that position Nubeluz as a top NYC destination.
Financial Performance
- Support P&L management with strong focus on beverage cost controls, high-volume efficiency, and revenue optimization during peak hours.
- Partner with bar leadership to ensure accurate inventory, minimized waste, and strong margins.
Team Leadership & Development
- Recruit and develop a high-energy, nightlife-savvy team that thrives under pressure.
- Lead impactful pre-shifts focused on cocktails, service flow, guest engagement, and sales strategy.
- Coach teams on reading the room, anticipating guest needs, and delivering elevated nightlife hospitality.
- Maintain team morale and performance during extended late-night service.
Guest Experience & Service Excellence
- Be highly visible during peak service, acting as the face of leadership on the floor.
- Deliver a luxury, high-touch experience while maintaining speed and efficiency.
- Handle guest recovery with confidence, discretion, and a solutions-driven mindset.
- Elevate VIP and repeat guest experiences through personalization and attention to detail.
Project Support & Programming
- Support late-night programming, DJ/events, private events, and seasonal activations.
- Assist in developing experiences that keep Nubeluz at the forefront of NYC nightlife.
Required Qualifications
- 3–5+ years of FOH leadership experience in upscale, high-volume nightlife, lounge, or cocktail-driven environments.
- Strong background in beverage programs, cocktails, and nightlife operations strongly preferred.
- Proven ability to lead teams during high-pressure, late-night service.
- Experience managing VIP guests, reservations systems, and high-volume floor operations.
- Strong leadership presence, emotional intelligence, and decision-making skills.
- Knowledge of DOH regulations, alcohol service laws, and nightlife compliance standards.
- Passion for hospitality, music-driven environments, and high-energy service.
- Must have full availability to work late nights, weekends, holidays, and extended evening hours.
Working Conditions & Physical Requirements
- Ability to work late-night shifts consistently, often extending past standard operating hours.
- Stand and walk for extended periods (8+ hours in a high-energy environment).
- Lift/push/pull up to 30 lbs. occasionally.
- Comfortable working in loud, high-volume, dimly lit environments with music and crowd density.
- Exposure to varying temperatures, crowded spaces, and fast-paced service conditions.
In Return, We Offer You
- Competitive compensation and performance-based bonus opportunities
- Comprehensive health & wellness benefits
- Retirement savings plans
- Employee dining discounts
- Growth within a dynamic, innovative, and award-winning hospitality group
Equal Opportunity Employer
José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.
