Cocktail Server

What exactly you will be doing… 

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: 

• Learn and retain food & beverage and menu knowledge 
• Take and deliver food and beverage orders 
• Use excellent communication skills with guests, staff including verbal, written and body language 
• Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc. 
• Clear tables, carry plates to dishwashing area 
• Execute fabulous guest service 
• Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc. 
• Enthusiastically describe details of food dishes and beverages at time of delivery to guests
• Be a team player! 

What qualities are we looking for?  

You got skills?  If you are able to perform the following, then you have come to the right place… 

• Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis 
• Stand for periods of 8-10 hours
• Work with others like a rock star, while constantly advocating for your guests  
• Ability to communicate clearly in verbal and written English 
• Comply with all safety and health department procedures, as well as, all state and federal laws 
• Maintain a neat, clean and well-groomed appearance per hotel standards 
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties  
• Adhere to hotel policies including but not limited to attendance, safety, behavior 
  

Background must-have: 

• Current, legal and unrestricted ability to work in The United States 
• Ability to work a flexible schedule 
• High school or equivalent education required. 
• Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
• Preferred: 1-2 years’ experience in a full service hospitality establishment