Required Years of Experience
3 years
Job Details
[email protected]
We’re Hiring: General Manager & Assistant General Manager (Bakery Operations)
📍 New York City
💰 Competitive Salary + Bonus + Benefits
$80,000 to $120,000 based on the role and level of experience.
About the Opportunity
We are partnering with a well-established, high-volume, and highly respected NYC bakery group to recruit both a General Manager and an Assistant General Manager.
This is an exciting opportunity to join a multi-unit, quality-driven concept known for its strong culture, loyal following, and commitment to excellence across both product and hospitality.
These roles are ideal for hospitality-driven leaders who thrive in fast-paced environments and are passionate about team development, operational excellence, and creating exceptional guest experiences.
The RolesGeneral Manager (GM)The GM is the overall leader of the bakery, responsible for full operational performance, team leadership, and financial results. This role oversees a team of 40+ and sets the tone for culture, hospitality, and execution.
Assistant General Manager (AGM)The AGM partners closely with the GM to execute daily operations, lead shifts, and support team development. This is a highly hands-on role with strong growth potential into a GM position.
Key Responsibilities (Across Both Roles)Leadership & Team Development- Lead, coach, and develop large teams across front and back of house
- Foster a positive, inclusive, and high-performing culture
- Support hiring, onboarding, training, and performance management
- Build strong internal leadership pipelines
- Oversee daily operations in a high-volume bakery environment
- Ensure consistency, efficiency, and excellence across all shifts
- Maintain a strong presence on the floor, leading by example
- Champion a culture of genuine, elevated hospitality
- Ensure every guest interaction reflects brand values
- Manage service recovery with professionalism and care
- Support or own (GM) P&L performance, including labor, sales, and cost control
- Oversee scheduling, payroll coordination, and reporting
- Monitor sales trends and contribute to forecasting and planning
- Ensure product quality, presentation, and availability at all times
- Partner with production teams to optimize product flow and minimize waste
- Manage inventory, ordering, and vendor relationships
- Maintain full compliance with NYC DOH regulations
- Ensure a clean, safe, and organized environment
- Uphold all company SOPs and safety standards
- Build strong relationships within the local community
- Drive guest loyalty and repeat business through engagement initiatives
- 5+ years of management experience in hospitality or food & beverage
- Proven ability to lead large, high-performing teams (40+)
- Strong understanding of P&L, labor management, and operations
- Strategic thinker with a hands-on leadership style
- 3+ years of management experience
- Strong leadership potential and desire to grow into a GM role
- Highly organized, hands-on, and team-oriented
- Passion for hospitality and guest experience
- Excellent communication and problem-solving skills
- Ability to thrive in a fast-paced, high-volume environment
- Entrepreneurial and proactive mindset
- Availability for weekends and holidays
- DOH certification required
- Join a respected, multi-unit NYC concept with a strong reputation
- Be part of a people-first, supportive culture
- Work in a high-quality, high-volume environment with strong systems in place
- Clear growth path and long-term career potential
Apply here or email us at:
[email protected]
Compensation Details
Compensation: Salary ($80,000.00 - $120,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses
Required Skills
Ability to work in a fast paced environment
Strong interpersonal skills
Conflict Resolution skills
Ability to Motivate and Inspire a Team
Strategic planning skills
Attention to Detail
Customer Service Orientation
Adaptability to Changing Situations
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PERSONE NYC | Hospitality Recruitment
For the past 10 years, PERSONE NYC has been a trusted recruiting partner and leader in hospitality talent search across New York City.
We are a boutique, bespoke recruitment agency dedicated to helping hospitality businesses thrive by connecting them with exceptional professionals who elevate their teams, culture, and guest experience.
While our primary focus is on independently owned restaurants and boutique hotels, we also proudly support catering companies, restaurant groups, nightlife venues, and hospitality-driven concepts across the city.
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What makes PERSONE different is our personalized and thoughtful approach. Every search is conducted with care, discretion, and a deep understanding of the hospitality landscape, ensuring long-term success for both our clients and candidates.
Over the past decade, we’ve had the privilege of supporting hundreds of hospitality businesses and professionals, becoming a trusted resource within NYC’s vibrant restaurant community.
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