SERVICE PARTNER (FRONT OF HOUSE) – FOUNDING TEAM

Location: Brooklyn, New York
Department: Operations – Front of House
Reports to: Service Leader / Assistant Manager – Service
Employment Type: Full-time or Part-time | On-site　On-site / 5−6 hours per day, 3−5 days for a week
FLSA Status: Non-Exempt (Overtime Eligible)
Work Schedule: Shift-based including evenings, weekends, and public holidays

ABOUT 4P’S CORPORATION

4P’s Corporation operates restaurants across Asia and is expanding into the United States with our first New York City location. We are known for artisanal pizza, house-made cheeses, sustainability initiatives, and hospitality rooted in craftsmanship and care.

Our mission is Delivering WOW, Sharing Happiness – Make the World Smile for Peace.

As part of our U.S. launch, we are building a founding team committed to Omotenashi—thoughtful, wholehearted hospitality that creates meaningful guest experiences.

POSITION SUMMARY

The Service Partner delivers warm, accurate, and efficient guest service aligned with the spirit of Omotenashi.

This role executes essential front-of-house service tasks including greeting guests, taking orders, delivering food and beverages, maintaining table care, and processing payments. Service Partners contribute to a smooth service flow by maintaining strong teamwork, discipline, and attention to detail while continuously building hospitality skills through training and coaching.

KEY RESPONSIBILITIES

Operations & Service Execution
• Welcome and greet guests in a friendly and professional manner
• Take food and beverage orders accurately and confirm details with guests
• Deliver food and drinks promptly while maintaining service sequence standards
• Maintain attentive table care throughout the dining experience
• Coordinate timing and pacing with Kitchen, Pizza, Bar, and Host teams
• Support table resetting and dining area readiness

Service Preparation & Side Work
• Prepare service stations and maintain organized, well-stocked side stands
• Assist with opening and closing procedures and shift handovers
• Maintain cleanliness of dining areas, service tools, and workstations

Teamwork & Communication
• Work cooperatively with team members during busy service periods
• Participate in daily briefings and service updates
• Communicate guest requests or special needs clearly to the team
• Support new team members when assigned simple tasks

Order Accuracy & Payment Handling
• Record modifiers and allergen information correctly
• Input orders into the POS system accurately
• Present checks and process payments according to company procedures
• Follow authorization guidelines for bill adjustments and discounts

Compliance & Brand Standards
• Maintain professional grooming and uniform standards
• Follow food safety, sanitation, and workplace safety procedures
• Protect guest privacy and payment information
• Report incidents or operational issues to supervisors promptly

QUALIFICATIONS

Education
Minimum High School Diploma or equivalent. Hospitality or food service training is a plus.

Experience
Previous restaurant or hospitality experience is preferred but not required. Entry-level candidates with a strong service mindset are encouraged to apply.

Professional Expectations
• Positive attitude and willingness to learn
• Strong teamwork and communication skills
• Openness to coaching and structured training
• Ability to work efficiently in a fast-paced environment

Physical Requirements
• Ability to stand and move for extended periods during service
• Ability to carry trays and lift up to 30 pounds
• Ability to work in a busy restaurant environment

WHY JOIN 4P’S

Founding Member Opportunity
Be part of launching our first U.S. restaurant and help shape the culture of hospitality from the beginning.

Learning and Growth
Structured training programs and opportunities to develop hospitality skills and career pathways.

Global Culture
Work alongside an international team committed to craftsmanship, compassion, and service excellence.

Purpose-Driven Brand
Join a company committed to sustainability, community impact, and meaningful guest experiences.

COMPENSATION

Hourly Wage Range: USD 17 – 18 per hour plus tips

 (Before opening, 22USD under training period, not apply TIP)

Start working : 15th JUNE

This range represents the good-faith compensation estimate at the time of posting in accordance with New York City salary transparency requirements. Final compensation will depend on experience and qualifications.

Overtime is paid in accordance with federal and New York State law.

BENEFITS

Paid Time Off (based on eligibility)
Staff meals
Training and development opportunities

EQUAL EMPLOYMENT OPPORTUNITY

4P’s Corporation is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, creed, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, marital status, military status, genetic information, citizenship status, or any other characteristic protected by applicable law.

WORK AUTHORIZATION

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

REASONABLE ACCOMMODATION

Reasonable accommodations are available for qualified individuals with disabilities and for sincerely held religious beliefs. Please contact [email protected] if accommodation is required during the application process.